Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

Primary Function

Design, develop and deliver training programs, instruction, and manuals for all aspects of the business for both new and existing employees. Assist with development of training objectives such as enhancing business performance, support new training initiatives and leadership development.

Candidate should have strong content knowledge, experience in presentation and knowledge of instructional design that is results driven. Ability to assist in developing and writing innovative and interactive learning content to meet business objectives in both classroom, virtual and eLearning environments.

Principal Duties

Create engaging learning activities and compelling course content that enhances retention and transferWork with subject matter experts and identify target audience’s training needsState instructional end goals and create content that matches themVisualize instructional graphics, the user interface and the finished productConduct instructional research and analysis on learners and contextsApply tested instructional design theories, practice and methodsProvide exercises and activities that enhance the learning processCreate supporting material/media (audio, video, simulations, role plays, games etc.)Decide on the criteria used to judge learner’s performance and develop assessment instrumentsMaintain project documentation and course foldersPerforms related duties as assigned by supervisor

Education and Experience Requirements  

Four-year college degree preferred with certification or related course work demonstrating proficiency in writing or instructional/interactive design technology a plusExperience with conceptual and instructional design methods and specifically with delivering existing materials and developing new learning content. Previous facilitation experience requiredExperience in designing curricula in a financial services environmentExperience with eLearning Authoring Software such as Captivate, Articulate or other authoring tools requiredEditing and publishing experience preferred

Knowledge, Skill and Ability Requirements  

Demonstrated verbal, written, organizational, and presentation skills requiredOrganized and detail-orientedStrong oral and written communication skillsPC experience, MS Office, Word, Excel, PowerPointLesson and curriculum planning skillsAbility to organize, prioritize, adapt to changing business needs, and to work independently as well as part of a teamComfortable performing multifaceted projects in conjunction with day-to-day activities and meet goals and deadlines. 

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities.  Management reserves the right to modify, add or remove duties and request other duties as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

 

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Medical, dental, and vision insurance

Health Savings Account with employer contribution

401(k) Retirement plan with employer match

Paid Maternity Leave/Parental Bonding Leave

Pet insurance

Adoption Assistance

Tuition reimbursement

Employee Loan Program

The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy

CA Notice at Collection