Sales Learning Instructional Designer
POSITION OVERVIEW: The Sales Learning Instructional Designer is responsible for designing, developing, delivering and maintaining innovative learning solutions that enhance the skills and knowledge of our sales professionals, resulting in higher productivity. This role requires a strong understanding of instructional design principle, adult learning theories, and the ability to create engaging, impactful training materials aligned with sales objectives and goals.
WHAT YOU'LL DO: Responsibilities
Instructional Design - Own and manage the analysis and design of learning solutions for multiple sales business units focusing on both tenured and new hire associates. Conduct learning needs analysis, partnering with business unit operations leadership, sales learning coaches and program management leadership. Communicate regularly with project stakeholders, learners and team members. Continuous Improvement – Perform learning impact analysis using learning department standard techniques, surveys, focus groups and seat rides. Own the implementation of learning program improvements based on stakeholder feedback and changing program needs. Stay connected to industry trends, emerging technology and industry best practices. Learning Results Evaluation– Identify and implement evaluation strategies to assess program effectiveness. Analyze data and feedback to make data-driven decisions for learning program improvements. Own and drive other key instructional design projects upon request.
TO SUCCEED IN THIS ROLE: Qualifications
3 - 5 years’ experience in instructional design and development, adult learning theory, technical writing Ability to independently design and develop instructionally sound instructor-led training required Familiarity with Articulate Presenter, Articulate Storyline, Adobe Captivate or other rapid learning development software. Familiarity with LMS and sales enablement platforms, such as Litmos, Seismic. Advanced PowerPoint skills, including visual presentation design. Ability to effectively collaborate with diverse and multiple stakeholder groups. The ideal candidate will need to be able to handle multiple projects across multiple business areas, with varying degrees of complexity in a fast-moving and complex environment. Excellent oral and written communication skills, proven negotiation skills, excellent collaborative interpersonal skills, outstanding business presentation (e.g. PPT) Ability to work effectively in a matrix environment.
BONUS POINTS FOR THESE: Preferred Qualifications
BS/BS degree Advanced Degree with emphasis in English/Journalism. Advanced Instructional Design certifications. Excellent written and oral communication skills. Ability to work effectively under changing conditions. In depth knowledge of ADP products, services and programs.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.