Job Purpose:

 

Tungsten Automation is the leading global provider of software products and services that capture and manage all the information associated with core functions, transforming them into consistent, automated, "best practices" business processes that ensure sustainable compliance. Combining best-of-breed business process automation and imaging technologies, the Tungsten Automation software solutions provide seamless integration with the world’s leading application systems, resulting in significant cost reduction, improved efficiency, and enhanced visibility for enterprises.

 

The Instructor position includes teaching classes, developing standard courseware, customizing courseware for specific client engagements, maintaining Education Services environments and components, and supporting the department management function as needed.  This position serves a key role within the department and is an important part of the direction for success and achievement of department goals.

 

Key Responsibilities:

 

Teaching Performance

 

Teach a course load appropriate to their field or discipline. Deliver both public and dedicated instructor-led training sessions at Tungsten Automation training facilities, on the web, and onsite at customer locations Plan and organize instruction in ways that maximize student learning. Modify, where appropriate, instructional methods and strategies to meet diverse students’ needs. Employ appropriate teaching and learning strategies to communicate subject matter to students. Update functional and technical training materials (e.g. presentations, exercises, computer-based training, job aids, and process flows) for specific training deliveries based on existing  “best practice” training templates Partner with Professional Services Consultants to develop functional end-user training plans for customer implementation projects following the Tungsten Automation Education Services methodology. Assume ownership for the success of customer training projects, interacting with customers as needed to confirm training requirements, event logistics and follow-up.

 

Courseware Development

 

Contribute to the selection and development of instructional materials by course objectives. Employ available instructional technology, i.e. the classroom, Internet, interactive technology, video and desktop environments, and remote student applications when appropriate.

 

Technical Administration and Support

 

Assist with the maintenance of Education Services' internal environments Assist with the maintenance of Education Services IT equipment including scanners and training classroom desktops

 

Other Responsibilities:

 

Assist with internal training initiatives and ongoing improvement of the Tungsten Automation Education Services department Provide feedback to Engineering on product features as appropriate

 

Interfaces:

 

Consulting Services, Engineering, and Technical Support

 

Key Performance Indicators:

 

 

Evaluation of Student Learning

 

Establish and follow meaningful learning objectives. Develop and explain methods that fairly measure student progress toward course objectives. Demonstrate sensitivity to student needs and circumstances. Client feedback about the learning experience is positive

 

Professional

 

Work is completed according to the schedule Work meets the quality standards of the Education Services team