If you are an engineering or technical professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Boulder, CO location, you will be a member of a collaborative technical support team. You will have the opportunity to provide technical support for our elite magnetic and vortex flow meters that global industrial customers use to measure flow. This will support our Measurement Solutions product portfolio.

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In This Role, Your Responsibilities Will Be:

Provide intermediate level pre-sale and post-sale technical support for designated products and digital communication types: can perform and direct efficient troubleshooting to resolve customer issues. Apply internal informational tools to support customer product application issues. Early catch up of any product and applications issues; pull-in product company resources as needed to quickly resolve all issues. Participate in continuous improvement programs. Maintains close ties with marketing and design engineering to understand and promote business unit initiatives. Review product literature and provide feedback to marketing/literature groups. Recognizes and works well in all company and customer forms of communication. Maintains knowledge of company’s products, completes training to develop product/support skills

 

Who You Are:

You communicate effectively and use your technical expertise to provide technical support to our internal and external global customers. You can engage and deploy resources effectively and efficiently to solve customer issues. You gain the confidence and trust of others through honesty, integrity, and authenticity. You build strong customer relationships by providing solutions to meet customer expectations.

 

For This Role, You Will Need:

4 year Engineering/Technical degree required Legal authorization to work in the United States- Sponsorship will not be provided for this role 

 

Preferred Qualifications that Set You Apart:

2 years of meaningful work experience Some travel to be expected- less than 10%

 

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Our Offer to You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.  We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our  Culture & Values and about Diversity, Equity & Inclusion at Emerson.  Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the salary range for this role is $70,000-$76,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. 

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training

This position will be open for a minimum of 7 days from the day of posting.  Applicants are encouraged to apply early to receive optimal consideration.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.