Overview This is a remote role that may only be hired in the following locations: North Carolina or South Carolina This position provides risk management and property and casualty insurance expertise at the highest level of service complexity. Builds and maintains relationships with customers at the C-suite level and with other key decision makers to ensure a high level of satisfaction and retention. In a constantly changing industry, this person will need to continually expand their knowledge of critical trends and key issues to be able to provide valued strategic insight and solutions. Collaborates to lead service initiatives, underwriting meetings, and day to day account management activities. Requires excellent communication and partnership skills. Responsibilities Account Servicing - Administers and manages the day to day aspects of the customer account. Accurate and timely system documentation. Directs the customer service team activities for the assigned customer relationships. Sales Support - Manages the customers insurance and risk program to include developing and evolving coverage needs and gaps. Identifies and communicates the identified opportunities to enhance insurance and risk management programs. Relationship Management - Interacts with partners to discuss strategies, program analysis and coverage structures. Supports the management and retention of the relationship. Communicates strategies and direction to the customers. Qualifications Bachelor's Degree and 6 years of experience in P&C Insurance coverage analysis and account management OR High School Diploma or GED and 10 years of experience in P&C Insurance coverage analysis and account management Preferred Education: BA, BS, 4 yr college degree Preferred Area of Study: Risk Management & Insurance, Accounting or Finance related degree Preferred Area of Experience: Financial Institutions Required License or Certification Type: Property & Casualty First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits. #LI-RM1