Job Title: Account Manager

Department: Commercial Lines

Location: Guntersville, AL

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Commercial Lines Business Account manager is responsible for aiding clients with service needs and making changes to existing accounts.  Specific service and marketing responsibilities are required in this position.  Must meet service and sales delivery standards and perform essential functions to the quality and service standards developed by the agency.  The duties and responsibilities of this position are to support the goals, mission and needs of the Agency.  Primarily, this entails providing the producer/risk advisor with the necessary service support to aid them in obtaining new clients and retaining existing ones. 3 or more years' previous experience in a Commercial Lines Account Manager position are needed to be successful in this role.

Responsibilities:

New Business/Renewal Submissions:

The Account Manager is responsible for developing and maintaining a relationship with the customer with respect to handling all their insurance needs throughout both the initial new business submission, making sure if any changes are needed throughout the year they are completed as needed along with answering any questions the client may have about acquiring adequate coverage.   Since our agency specializes in the Pizza Delivery Industry, the Account Manager is also responsible for making sure that the coverages meet the specific Franchise standards and explains the different types of coverages, including the limits, needed for the client to succeed in their Franchise endeavor set forth by the Franchise.  For all renewal periods the Account Rep is responsible for reaching out to the client to review and assure that no changes will be needed for the upcoming renewal period. 

Job Functions:

Assists clients with making coverage changes in an automated environment supported by imaging system; advises the client about the specific billing for each carrier and offers financing wherever necessary.  They are responsible for invoicing all new business and renewal premiums, accordingly.  They will use each contact with the client as an opportunity to review the whole account, round it and market.

Informs and educates clients about policy coverage, changes, exclusion and insurance coverage needs specific to the different franchise guidelines.

Submits applications to all eligible and appropriate carriers along with any additional supplemental applications required by the specific carriers.  Will provide any additional Schedules necessary along with but not limited to, Location Schedules, Driver lists, MVR’s and any other carrier related forms to insure they are meeting all the requirements of each individual carrier to assure we receive accurate quotes based on the specific needs of the standards set by the Franchise.

Obtains client signatures on applications, other carrier forms as necessary; follows up to ensure timely receipt of quotations and policies.

Submits all quotes to the admin team to create and send the proposal to the client at which time the rep will prepare all necessary binding documents for signatures. 

Qualifications:

Experience:

Five (5) or more years Commercial Lines Account Manager experience preferred, but will consider 3+ years

Special Technical Knowledge:

Must have P&C 2-20 License or 2-20 to be obtained in a mutually agreed upon time.

Full knowledge of insurance products and usage.

Adequate knowledge of rating procedures, coverage, and industry operations to effectively manage, maintain and underwrite assigned client and prospect lists.

Full knowledge of insurance markets and reference to markets.

Ability to carry out complex tasks with concrete and abstract variables.

Excellent computer skills needed and must understand functionality.

Competencies:

Functional Technical Skills - has functional and technical ability to do job at high level of accomplishment.

Informing - provides information so that decisions can be made on a timely basis with accuracy.

Time Management - uses time effectively and efficiently, concentrates efforts on more important priorities.

Quantity of Output - amount of work is expected to meet goals on regular basis.

Quality of Work Output -is with few errors with little rework.

Special Skills and/or Abilities:

Ability to communicate fluently in English in all oral and written communications with others.

Ability to understand written and oral communication and interpret abstract information.

Must be a team player and customer service oriented.

Benefits & Perks:

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Offering hybrid work option           

Opportunities for Growth

Parental Leave

Generous time away

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.