This position will primarilysupport the Periodontics Department and UDHS Front Desk area. This position will be responsible for patient insurance verifications, financial counseling, scheduling appointments,communicating with referring dentists, and will serve as the primary contact for Perio patient and provider issuesor complaints. Performs administrative duties and attends treatment plan briefings. As the dept. grows, thisposition will oversee 1-2 staff/student administrative assistants, as needed.

Oversees check-in and check-out of patients, collection of co-pays and payments on account, all insurance verifications, and scheduling of patient appointments. Supervises team and serves as primary contact for patient and provider issues or complaints. Performs timely evaluation of third-party coverage and resource options for complex cases. Assesses front desk and financial counseling processes to improve quality and efficiency. Performs administrative duties and attends treatment plan briefings.

Oversees check-in and check-out of patients, collection of co-pays and payments on account, all insurance verifications, and scheduling of patient appointments. Supervises team and serves as primary contact for patient and provider issues or complaints. Performs timely evaluation of third-party coverage and resource options for complex cases. Assesses front desk and financial counseling processes to improve quality and efficiency. Performs administrative duties and attends treatment plan briefings.

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