Insurance Assistant **Sedona Staffing Services** 0 Positions ID: 43011816 Posted On 02/05/2025 **Job Overview** INSURANCE ADMIN ASSISTANT DIRECT HIRE: $18-$19/HOUR LOCATION: DUBUQUE, IA Job Summary: The Insurance Assistant is responsible for supporting insurance agents and clients by performing various administrative and clerical tasks. This position requires attention to detail, strong organizational skills, and the ability to communicate effectively with clients and internal teams. Key Responsibilities: + Customer Support: + Answer inquiries via phone, email, or in-person from clients regarding insurance policies, claims, and coverage options. + Assist clients with policy renewals, amendments, and cancellations. + Provide basic information on insurance products and services. + Policy Management: + Assist in the creation and maintenance of insurance policies, ensuring all data is accurate and up-to-date. + Prepare and review policy documents for accuracy before issuing. + Assist with the preparation of policy renewal notices and communication with clients. + Claims Assistance: + Help process and track insurance claims, ensuring proper documentation is submitted. + Communicate with clients and adjusters to gather information for claim processing. + Follow up with clients to ensure claims are resolved in a timely manner. + Administrative Support: + Maintain accurate and organized client records and files (physical and digital). + Process payments, endorsements, and cancellations. + Prepare reports as needed for insurance agents or managers. + Data Entry: + Input and update client information into the company’s system, ensuring accuracy and compliance with regulations. + Maintain records of policies, claims, and other documentation. + Team Collaboration: + Work closely with insurance agents, brokers, and adjusters to ensure efficient service delivery. + Assist in training new staff as needed. Qualifications: + Education: + High school diploma or equivalent (some positions may require an associate's degree). + Experience: + Previous experience in an administrative or customer service role is preferred, ideally within the insurance industry. + Skills: + Strong communication skills, both verbal and written. + Proficiency with office software (e.g., Microsoft Office, Excel, CRM systems). + Strong organizational skills with attention to detail. + Ability to handle confidential information in a professional manner. + Knowledge: + Basic understanding of insurance terms, policies, and procedures is a plus. + Familiarity with insurance software and claim processing systems is desirable. Please submit resume to nikki@careerpros.com (nikki@careepros.com) Sedona Staffing Services is an Equal Opportunity Employer Primary Contact 345401 Sedona Staffing Human Resources, 563-556-3040 Phone Phone Phone Fax info@careerpros.com Email True True True **Job Details** Categories Clerical/Office Administration Customer Service Education Insurance Labor Maintenance/Repair Management/Executive Sales/Service Skilled Labor Trades Location Dubuque, IA Job Type Employee Full/Part Pay/Salary 0.00 **Qualifications** Education High School/GED Company ID 352 Job REQ # 43011816 \# Positions 0 Start Date 20250205 End Date 20250309 Featured Job TH Ad TH Comments **Similar Jobs** Bilingual Administrative Assistant Sedona Staffing Services Bookkeeping Assistant Express Employment Professionals Office Assistant Sedona Staffing Services TRAFFIC ASSISTANT Engineering Services and Products Company Assistant General Manager - Dairy Queen Dairy Queen Insurance and Billing Coordinator Express Employment Professionals CUSTOMER SERVICE- SALES ASSISTANT Sedona Staffing Services Administrative Assistant Sedona Staffing Services Videographer Assistant Sedona Staffing Services Office / Operations Assistant Express Employment Professionals **Share this Job** Sedona Staffing Services **About the Company** Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions. In summary, Sedona specializes in finding the right fit for both job seekers and businesses. Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility. Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.