Insurance Client & Administration Support + Hybrid role – work from home and the office + Residential construction and domestic building insurance + Support a growing portfolio with renewals, endorsements and other Insurance Broker duties + Full training provided The Opportunity We are seeking an Insurance Client & Administration Support to join our Melbourne HIAIS Team, which specialises in the delivery of best-in-class risk management solutions for residential construction clients including manufacture and suppliers. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network. 　 This is the perfect role for someone who is looking to kick start or grow their insurance career in a supportive and collaborative environment. Who are Aon and HIA? HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA). Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry. What The Day Will Look Like + Provide a high level of client service to industry professionals + Assist the Senior Broker with the day to day management of client insurance policy renewals, endorsements and domestic building insurance + Maintain strong relationships with industry and internal stakeholders + Upsell and cross sell of relevant insurance products for an existing portfolio + Communicate with customers via phone and face to face meetings and through timely action of clients requests Skills and experience that will lead to success Our ideal candidate will be passionate about client service delivery and have an interest in either establishing or growing their insurance broking career. Additionally you will relate to the following: + Experience providing high level customer service + Highly motivated and proactive approach to your work and portfolio + Excellent attention to detail + Strong time management skills to meet key deadlines and prioritise work + Willingness to obtain a Tier 1 – Insurance Broking (we can support the time and cost for this) How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. How to apply: Please submit your up-to-date Resume by clicking on the APPLY NOW option. To learn more about the Aon please visit our careers site: www.aoncareers.com.au #Aoncareers #LI-Hybrid #LI-MC3 2551167 Insurance Client & Administration Support + Hybrid role – work from home and the office + Residential construction and domestic building insurance + Support a growing portfolio with renewals, endorsements and other Insurance Broker duties + Full training provided The Opportunity We are seeking an Insurance Client & Administration Support to join our Melbourne HIAIS Team, which specialises in the delivery of best-in-class risk management solutions for residential construction clients including manufacture and suppliers. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network. 　 This is the perfect role for someone who is looking to kick start or grow their insurance career in a supportive and collaborative environment. Who are Aon and HIA? HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA). Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry. What The Day Will Look Like + Provide a high level of client service to industry professionals + Assist the Senior Broker with the day to day management of client insurance policy renewals, endorsements and domestic building insurance + Maintain strong relationships with industry and internal stakeholders + Upsell and cross sell of relevant insurance products for an existing portfolio + Communicate with customers via phone and face to face meetings and through timely action of clients requests Skills and experience that will lead to success Our ideal candidate will be passionate about client service delivery and have an interest in either establishing or growing their insurance broking career. Additionally you will relate to the following: + Experience providing high level customer service + Highly motivated and proactive approach to your work and portfolio + Excellent attention to detail + Strong time management skills to meet key deadlines and prioritise work + Willingness to obtain a Tier 1 – Insurance Broking (we can support the time and cost for this) How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. How to apply: Please submit your up-to-date Resume by clicking on the APPLY NOW option. To learn more about the Aon please visit our careers site: www.aoncareers.com.au #Aoncareers #LI-Hybrid #LI-MC3