Job Description Summary: 

This position requires basic technical and product knowledge in the daily responsibilities of performing outbound phone sales with a focus on building and broadening existing customer insurance relationships using multiple Huntington Insurance products. This position will interact closely with bank or insurance customers that have expressed interest in either getting a comparison quote or we have identified as a prospect. This position utilizes SalesForce to manage their referral pipeline. This individual needs to be a self-motivator to meet daily and monthly goals. 

Duties and Responsibilities: 

Maintain responsibility for self-management and development 

Meet with supervisor to ensure alignment and gain agreement on goals and performance standards  

Record updates to goal achievements as indicated throughout year  

Possess knowledge of insurance industry changes and trends  

Identify training needs and work with supervisor to obtain appropriate training  

Maintain and develop product line knowledge through participation in educational opportunities  

Act as a resource for continuous improvement initiatives 

Follow established agency policies and procedures and all subsequent updates  

Adhere to agency service standards and timelines  

Utilize agency technology and software applications including agency management systems, document management systems and workflows  

Provide customer service to agency clients and take ownership of customer inquiries through resolution 

Review policies for quality assurance requirements in accordance with agency procedures  

Seek cross sell and referral opportunities across product lines  

Utilize agency management, workflow, and diary systems to ensure timely service and follow up  

Assist with colleague training as requested 

Perform other duties as assigned by management 

Basic Qualifications: 

High School Diploma or equivalent 

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basi