Insurance Specialist 1/2
Louisiana Department of State Civil Service
Insurance Specialist 1/2
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Insurance Specialist 1/2
Salary
$2,784.00 - $5,460.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDI-2025-11
Department
Insurance-Commissioner of Insurance
Opening Date
02/20/2025
Closing Date
3/2/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
Supplemental Information
This vacancy is located in the Office of Consumer Advocacy & Diversity.
The ideal candidate possess the following competencies:
Core Competencies:
+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
+ Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
Selected Preferred Competencies:
+ Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
+ Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
+ Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
+ Networking: The ability to intentionally develop or maintain relationships with internal partners, external partners, and professional contacts.
+ Solving Problems: The ability to discover solutions to problems.
As part of a Career Progression Group, this vacancy may be filled from this recruitment as an Insurance Specialist 1 or 2 depending on the level of experience of the selected applicant. The maximum salary of the Insurance Specialist 2 is $70,117. Please refer to the “Job Specifications” tab located at the top of the LA Careers “Current Job Opportunities” page of Civil Service website for specific information on salary ranges, minimum qualifications, and job concepts for each level.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For further information about this vacancy contact:
Phillip Donagriche
Louisiana Department of Insurance
P.O. Box 94214
Baton Rouge, LA 70804
Phillip.Donagriche@ldi.la.gov
The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Three years of experience in insurance, administrative services, investigations, or law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Concepts
FUNCTION OF WORK:
To regulate and enforce statutory laws relative to the insurance industry.
LEVEL OF WORK:
Entry.
SUPERVISION RECEIVED:
Direct from Insurance Supervisor or other higher-level personnel.
SUPERVISION EXERCISED:
None.
LOCATION OF WORK:
Department of Insurance.
JOB DISTINCTIONS:
Differs from Insurance Technician 2 by presence of professional level duties
Differs from Insurance Specialist 2 by the complexity of duties.
Examples of Work
EXAMPLES LISTED BELOW INCLUDE BRIEF SAMPLES OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. PLEASE NOTE THAT NOT ALL TASKS ARE INCLUDED.
Communicates by telephone, correspondence, and/or meetings with company filing officials, government representatives, attorneys, private individuals, policyholders, professional associations, and the public regarding: rate filing information submitted or required; state insurance laws regulations and directives; licensing laws, rules, and regulations; examinations for licensing; and insurance company appointments.
Researches data of submissions from insurance companies involving use of rules and rates through the aid of computer and physical files; researches insurance laws, analyzes legal information and insurance contracts, renders decisions and composes correspondence to interested parties pertaining to insurance inquiries and complaints, and conducts formal investigations regarding these inquiries and complaints.
Compares filing requests with other filings, approved and disapproved, for similarities in rules and rates requested; reviews insurance policy forms and contracts for compliance with Louisiana Insurance Code, recommending approval or disapproval thereon; analyzes rule and rate filings submitted by insurance companies to assess appropriateness of requested changes and fairness to consumers.
Attends departmental hearings to give testimony based on investigative findings.
Cooperates with public agencies and private organizations in efforts to prevent, detect, and prosecute fraudulent insurance transactions.
Maintains familiarity with the Insurance Code and departmental rules and regulations which govern the administration of the insurance examinations.
Maintains several rating manuals for various lines of insurance.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.
+ 1= I have no experience and/or am uncomfortable acting with ethics and integrity
+ 2= I have limited experience or require assistance to act with ethics and integrity
+ 3= I can act with ethics and integrity
+ 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity
02
AEI: Explain your rating by providing specific and relevant examples in the box below.
03
DE: Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ 1= I have no experience and/or am uncomfortable displaying expertise
+ 2= I have limited experience or require assistance to display expertise
+ 3= I can display expertise
+ 4= I can display expertise and help others improve their ability to display expertise
04
DE: Explain your rating by providing specific and relevant examples in the box below.
05
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
+ 1= I have no experience and/or am uncomfortable focusing on customers
+ 2= I have limited experience or require assistance to focus on customers
+ 3= I can focus on customers
+ 4= I can focus on customers and help others improve their ability to focus on customers
06
FC: Explain your rating by providing specific and relevant examples in the box below.
07
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
+ 1= I have no experience and/or am uncomfortable following policies and procedures
+ 2= I have limited experience or require assistance to follow policies and procedures
+ 3= I can follow policies and procedures
+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
08
FPP: Explain your rating by providing specific and relevant examples in the box below.
09
MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.
+ 1= I have no experience and/or am uncomfortable managing time.
+ 2= I have limited experience or require assistance to manage time
+ 3= I can manage time
+ 4= I can manage time and help others improve their ability to manage time
10
MT: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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