Sentara Health is currently seeking an Insurance Verification Representative for the Congestive Heart Failure Program at our Sentara Heart Hospital in Norfolk, Virginia. 

Hours/Shift: Part-Time Days. 28hrs per week.

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) 

Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Position Overview:

As an Insurance Verification Rep with Sentara, you will perform insurance verification for all scheduled patient services and obtain required pre-certifications in a multi-disciplinary environment.

Education Required:

High School Diploma

Two of the four are required:

-One year of experience in a healthcare environment.

-Completion of healthcare related certificate program.

-One year of experience with medical insurance in a hospital or physician office. -Transferable skills (i.e., One year or more in a call center, customer service, etc.).

Skills Required:

Troubleshooting, Time Management, Technology/Computer, Customer Service Orientation, Microsoft Office, Speaking, Social Perceptiveness, Critical Thinking, Communication, Active Listening

Keywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster