With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care.
Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men, women and adolescents live healthy, happy lives without the burden of substance abuse or mental illness.
Pay Minimum USD $17.00/Yr. Pay Maximum USD $20.00/Yr. Responsibilities
Intake coordinators provide the initial contact a client has with The Recovery Village unless they have had direct contact with one of the business development representatives. They may conduct brief telephone screenings to determine the nature and extent of the client's presenting issue, and whether The Recovery Village can provide the services the client is requesting.
If applicable to the setting, intake coordinators may be responsible for obtaining insurance information. After an intake assessment is completed, the intake coordinator discusses admission with the Admissions Director. At times the intake coordinators may determine that the agency or organization is not an appropriate match for a client's needs and will refer the client to a more suitable facility.
Core Job Duties
Maintain strict client confidentiality.Responsible for demonstrating a positive imageAnswers the telephone within three (3) rings using an appropriate greetingAttempt to obtain key information to impact first call close and connection processEffectively connect with the caller to allow them to see you as the expertConducts pre-admission assessments to determine appropriateness for admission.Provide program information to prospective clients and families as needed.Makes copies/send faxes as neededProvides visitors or callers with general and specialized information about the facilityConduct telephone conversations in a friendly and professional mannerOther Required Tasks
Maintains clear communications with supervisors and co-workersFollows all policy and procedures of The Recovery Village Receives and screens visitors and / or telephone calls, providing general and specialized information about the facilityWork as a positive team memberOther duties as assigned by Director of Admissions and Call Center SupervisorParticipate in staff meetings as neededProvide potential business development referrals to the Director of Business Development Qualifications High School diploma or equivalent.Experience in sales highly desired, especially Complex Selling.Any experience working in Mental Health or Addiction Treatment is very helpful.
We offer great benefits including 401(k), generous paid time off plan, medical, dental, vision, and many more benefits.
BENEFITS:
Pay: Competitive salaryPaid Time Off: Up to 3 weeks of paid time off per yearRetirement: 401K + matchInsurance: Health, Vision, Dental, Life Insurance. PLUS Teladoc access and visits at NO cost to the employee.Matching HSA -up to $1500 a year contribution from the company to your HSA. Advanced Recovery Systems is a national integrated behavior healthcare management company dedicated to the treatment of addition, substance abuse, eating disorders and mental health issues. We invite you to learn more about us at our website! The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO. We are proud to be a drug-free workplace. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQsSoftware Powered by iCIMS
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