Intake Coordinator - Hospice
BrightSpring Health Services
Welcome page Returning Candidate? Log back in! Intake Coordinator - Hospice Job Locations US-FL-CHIEFLAND | US-FL-PALATKA | US-FL-LAKE CITY ID 2024-157411 Line of Business Haven Hospice Position Type Full-Time Our Company
Haven Hospice
OverviewThe Intake Coordinator is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims. This position will also manage the coordination of timely verification of eligibility by obtaining insurance benefits and confirming preauthorization and referral requirements are met prior to the delivery of hospice and palliative services. This is designated as a safety sensitive position.
Our comprehensive benefits include:
Medical and dental benefitsShort- and long-term disabilityLife insurancePaid time off401(k) programFlexible Spending Account (FSA)Employee Assistance Program (EAP)Vendor discounts Responsibilities Prompt and accurate communication with insurance companies, patients, providers, and other staff Review claims to ensure reimbursement requirements are met Verification of patient informationDocumentation of patient responsibility Accurate keying of dataUpdate accounts as necessary Research and follow-up on denialsScan, upload, and email documents as needed to complete processesMaintain patient information in accordance with HIPPA and company standardsMake recommendations for resolutionCross-train in and perform other functions within the department as needed Qualifications High School diploma or GED required: Associates Degree in Medical Office and Billing preferredMinimum of one (1) year experience in medical billing or medical insurance verification in a hospice environmentMust have valid driver’s license, auto insurance, and reliable transportationStrong knowledge of health insurance plans including Medicare, Medicaid, and commercial carriersAbility to handle confidential informationSelf-starter that is comfortable working independently as well as a part of a teamAbility to prioritize and organize workload effectively, ensuring completion of task within specified timeframesAbility to successfully handle workflow demands Excellent verbal and written communication skills Proficiency in Microsoft Word, Excel, and Outlook About our Line of Business At Haven, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, Haven is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about Haven, please visit www.havenhospice.com. Follow us on Facebook, Instagram, and LinkedIn.
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