Intake Counselor (Bilingual)- Career Services Job Details Job Location 50 Clinton Street Suite 400, Hempstead, NY, 11550 - Hempstead, NY Position Type Full Time Education Level High School Diploma or Educational Equiv Salary Range $26.10 - $26.10 Hourly Travel Percentage None Job Category Admin - Clerical Intake Counselor (Bilingual) EAC Network, a not-for-profit social service agency that empowers, assists, and cares for 62,888 people in need through 100 programs across Long Island and NYC, seeks a Full-Time Bilingual Intake Counselor for the Career Services Program. The Intake Counselor (Bilingual) position is a non-exempt position paying $26.10 per hour at 35 hours per week. The hours of operation are Monday-Friday 8:45AM-4:45PM and the office is located in Hempstead, NY. The role reports to the Program Supervisor. Comprehensive benefits package includes: + Medical + Dental + 401K + Vision + Very generous Paid Time Off (PTO) & More. Primary Purpose of Job: The Bilingual Intake Counselor assists the Career Counselors in administrative and clerical duties. Principal Duties & Responsibilities: + Manage paperwork and keep record of customers’ personal documents + Ensure that all registration forms are properly signed and filed + Appropriately handle customers’ personally identifiable information + Answers inquiry calls and emails from prospective customers + Perform data entry and related clerical work + Attend staff webinars, workshops, and training + Refer customers to partner agencies based on their individual needs Knowledge, Skills, & Abilities Required: + High school diploma or educational equivalent required. + Bi-lingual (English/Spanish) required. + Minimum of two years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred. + Excellent communication, organizational and interpersonal skills. + Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.