POSITION SUMMARY
This position is responsible for communicating with individuals within the community who are seeking Parsons OMH residential services. This position will gather information, make referrals, and complete paperwork for youth and families coming into program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Receive initial phone inquiries and written referrals. Gather pertinent information as required by program in order to determine eligibility for services requested. Refer to alternate service providers as requested or needed. Gather and enter information into database including referral information, demographic data, change of status, etc. Meet with clients/families as needed to communicate relevant information regarding Parsons’ services and to receive signatures on releases of information and intake paperwork. Prepare and distribute clinical record, admission paperwork and other documents for programs. Develop general knowledge of all Parsons’ services in order to meet the needs of callers, including in emergency situations. Schedule intake and admissions in collaboration with family and program Other duties as assigned.

QUALIFICATIONS
 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Position Description

EDUCATION and/or EXPERIENCE

Requires a Bachelor’s degree in human services field. Prefer experience in human services field.
 

CERTIFICATION / LICENSURE
None required.