NY, USA | Hourly | 24.50-25.00 per hour | Full Time | Benifits Eligible Now Hiring: Intake Specialist📍 On-site | 465 Paul Road, Rochester, NY💼 Full-time | Monday-Friday💰 $25.00/hour Are you an organized, detail-oriented communicator who's great at building trust with families and community partners? Do you have experience helping people navigate services for individuals with developmental disabilities-especially through our Office for People With Developmental Disabilities (OPWDD)? Lifetime Assistance is looking for a compassionate and reliable Intake Specialist to support individuals as they transition into our residential programs. What You'll Do: As our Intake Specialist, you'll lead the intake process from start to finish-reviewing referrals, guiding families, coordinating with care teams, and ensuring smooth, timely admissions into residential care. Key responsibilities include: + Managing referrals and admission coordination + Guiding families through the intake process with empathy and professionalism + Collaborating with hospitals, care managers, and service providers + Maintaining accurate documentation in our Electronic Health Record (EHR) system + Organizing intake meetings and communicating next steps clearly + Tracking referral activity and ensuring compliance with state and agency guidelines What We're Looking For: + Experience working with OPWDD or in intake/admissions is strongly preferred + Excellent communication skills-you'll lead sensitive conversations with families and agencies + Highly organized, with strong attention to detail and follow-through + Familiar with EHR systems and general documentation standards + Bachelor's degree in Human Services or related field preferred + Must meet Lifetime Assistance's vehicle operator requirements Why Join Lifetime Assistance? + Make an impact. Help individuals access the supports they need to live with dignity and independence. + Grow your career. We offer training, leadership development, and room to advance. + Join a mission-driven team. Work with people who care deeply and collaborate often. + Enjoy steady hours. Full-time, Monday through Friday-no weekends required. Apply today to be a part of something that truly makes a difference.We can't wait to meet the next great addition to our team.