QUALIFICATIONS 
•    University/ college education or equivalent work experience.
•    At least two years of recent experience in customer service role
•    Experience with Client Management Software. 
•    Experience in a Health Care environment. 
•    Ability to work independently or within a team environment. 
•    Strong communication skills. 
•    Ability to handle difficult situations and solve problems in a rapid fashion. 
•    Client focused. 
•    Strong IT knowledge and aptitude. 
•    Additional languages a definite asset.