JOB OVERVIEW New York Health Care, Inc. a licensed home care agency for over 40+ years is seeking a full-time bilingual English/Spanish Intake Specialist for immediate hire in our corporate office located in Valley Stream, NY. This is a full time in-office position with opportunity for growth. MAJOR DUTIES AND RESPONSIBILITIES: · Process patient referrals demographics required basic clinical information and financial reimbursement information. · Contact patients and educate them on the Managed Long Term Care Program · Entry of referral on an internal database with appropriate color-coded references and comments as applicable. · Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies. · Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services. · Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement. · Daily data entry of documents and maintenance of patient clinical information QUALIFICATIONS FOR THE JOB · Bilingual preferred: Mandarin, Cantonese, Korean, Hindi, Punjabi, Urdu and Spanish. · Experience with Health Insurance preferred · Knowledge of general office procedures & equipment · Excellent customer service & follow-up skills · Strong organizational skills with attention to detail · Proficient in Microsoft office and software navigation. Other: · Experience using HHA Exchange software preferred · Previous home care intake experience preferred · Knowledge of referral sources COMPENSATION & BENEFITS: · Competitive pay with incentives/bonuses · PTO including holiday, vacation, sick and personal time off · Subsidized Medical and Dental Insurance · 401k