Intake Supervisor
BrightStar Care
Intake Supervisor As an Intake Supervisor, you will oversee the referral process from inquiry to the start of care. You’ll play a key role in ensuring patients receive timely services, supporting staff with obtaining authorizations, and collaborating with various teams to deliver exceptional care. Location: Lubbock, TX Pay: $20.50/hour Schedule: Monday–Friday, 8:00 AM–5:00 PM, with after-hours responsibilities How You Will Make a Difference: * Input new referrals promptly as they are received from referral sources. * Conduct living room visits with new patients to ensure services begin in a timely manner. * Communicate effectively with marketers, billing teams, and clinical staff to coordinate the start of care. What’s Required to Join Our Team: * At least 1 year of experience in home health scheduling or billing. * At least 1 year of experience in customer service. What We Offer: * Locally owned and operated in a faith-based environment. * Comprehensive medical coverage through BCBS, plus dental and vision (based on committed hours). * Access to telehealth services. * Opportunities for upskilling and continuous training. * Employee recognition programs to celebrate your contributions. Our Commitment: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class.
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