At Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
DEI Statement
For more than 130 years, diversity, equity inclusion (DEI) has been a part of our cultural fabric at Johnson Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson Johnson, we all belong.
We are searching for the best talent for INTEGRAL SERVICES COORDINATOR to be in CDMX.
Purpose:
The 360 Solutions Analyst role is critical to shape the ongoing success of the business: ensuring inventory, surgery records and the quality system in place to being an Integral Solutions leader in Mexico.
You will be responsible for:
· Ensure the correct delivery of the solution to customers with the highest quality standards; seeking operational excellence and sustainably achieving established service levels.
· Guarantee the established contracts and the profitability levels expected by the company are met
· Safeguard compliance with current regulations that apply to hospitals, as well as maintaining current ISO 9001 certification
· Control and improve the execution of OPEX assigned for operations in the territory, as well as manage and execute in a timely manner the CAPEX Budget
· Administration, control, protection and good use of assets assigned to operations, including fixed assets and inventory
· Lead and collaborate with the commercial team to ensure the aligned growth of the business and operations, seek continuous improvement of processes in terms of Productivity, Costs, Service Level, Quality
· Lead and guide the operations teams in the territory, seeking the formation of teams of High performance and the growth of personal and technical skills required for all positions
· Lead a team of approximately 40 people under your charge indirectly
· Search for new business opportunities
· Present results on a monthly basis to the different stakeholders (internal and external)
· Promote innovation within your territory to continue differentiating the solution in the market
· Promote a culture of ethics and compliance within your team / territory
· Limited Travel (15% approx.)
At Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
DEI Statement
For more than 130 years, diversity, equity inclusion (DEI) has been a part of our cultural fabric at Johnson Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson Johnson, we all belong.
We are searching for the best talent for INTEGRAL SERVICES COORDINATOR to be in CDMX.
Purpose:
The 360 Solutions Analyst role is critical to shape the ongoing success of the business: ensuring inventory, surgery records and the quality system in place to being an Integral Solutions leader in Mexico.
You will be responsible for:
· Ensure the correct delivery of the solution to customers with the highest quality standards; seeking operational excellence and sustainably achieving established service levels.
· Guarantee the established contracts and the profitability levels expected by the company are met
· Safeguard compliance with current regulations that apply to hospitals, as well as maintaining current ISO 9001 certification
· Control and improve the execution of OPEX assigned for operations in the territory, as well as manage and execute in a timely manner the CAPEX Budget
· Administration, control, protection and good use of assets assigned to operations, including fixed assets and inventory
· Lead and collaborate with the commercial team to ensure the aligned growth of the business and operations, seek continuous improvement of processes in terms of Productivity, Costs, Service Level, Quality
· Lead and guide the operations teams in the territory, seeking the formation of teams of High performance and the growth of personal and technical skills required for all positions
· Lead a team of approximately 40 people under your charge indirectly
· Search for new business opportunities
· Present results on a monthly basis to the different stakeholders (internal and external)
· Promote innovation within your territory to continue differentiating the solution in the market
· Promote a culture of ethics and compliance within your team / territory
· Limited Travel (15% approx.)
Qualifications:
· Education: University / Bachelor’s Degree or equivalent is required
· 5 years of professional relevant operations or commercial experience including sales and/or marketing
· Experience in Medical Devices / Medtech is strongly preferred
· Strong leadership interpersonal skills
· Highly self-motivated with ability to direct, lead, and motivate self and others
· Creative thinker, with strong problem-solving abilities
· Excellent communicator with effective influencing skills
· Strong analytical organizational skills
· The ability to collaborate in a cross-functional and virtual team environment is required
· Highly curious with strong customer-centric problem-solving mindset and ability to deliver
· Fluent in English
Qualifications:
· Education: University / Bachelor’s Degree or equivalent is required
· 5 years of professional relevant operations or commercial experience including sales and/or marketing
· Experience in Medical Devices / Medtech is strongly preferred
· Strong leadership interpersonal skills
· Highly self-motivated with ability to direct, lead, and motivate self and others
· Creative thinker, with strong problem-solving abilities
· Excellent communicator with effective influencing skills
· Strong analytical organizational skills
· The ability to collaborate in a cross-functional and virtual team environment is required
· Highly curious with strong customer-centric problem-solving mindset and ability to deliver
· Fluent in English