Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Commercial Banking Solutions, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Maintain and continue to develop the Integrated Payables proposition for Commercial Banking with particular focus on how the product fits into the overall B2B Payout solution  Owns ongoing product oversight and maintenance and accountable for meeting product objectives (e.g., P&L, KPI) Partner closely with sales, marketing, commercialization, onboarding and service to optimize processes and improve the client experience, ultimately decreasing cycle times and increasing client satisfaction

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies  Strong knowledge / experience with digital products and US payment initiation methods (primarily Virtual Card, ACH, Wire, Check, Real Time Payment) Proven track record of collaboration with cross-functional teams to build better solutions and to execute go-to-market plans  Ability to build compelling presentations to elicit action from internal stakeholders and to positively influence client buying decisions  Ability to translate product vision into phased design requirements followed by execution of a go to market product launch

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics