**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** This position acts and operates as the interface between Mondelez and Metcash to ensure safe, efficient and on time replenishment are carried out. This role will focus on customer collaboration and is accountable for delivering enhanced service by driving the implementation of Customer Supply Chain improvement initiatives and building deep relationships with our Customer Metcash. **How you will contribute** You will: + Execute orders against the sales/demand plan to maximise the service level of products to Metcash DC’s, within strict supply chain efficiency constraints to minimize total cost to serve. + Create a 12-week aligned Operational Plan into the Metcash network to identify and drive process improvements to ensure Service and Productivity Key Performance Indicator targets deliver profitable service. + Manage daily customer Communications to Metcash fostering effective collaboration and by driving proactive issue resolution. + Provide daily and weekly reporting on key performance indicators (KPIs) such as DIFOD (Delivered In Full and On Time), OBSL (Outbound Service Level), and inventory levels. Drive Root Cause Analyses (RCAs) and implement corrective actions as needed. + Ensure demand plans for Metcash are reconciled and aligned through the Collaboration process by providing order visibility and ensuring order plans reflect all aspects of expected inventory and enabling decision making from internal and external stakeholders. **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Supply chain experience and/or Sales experience + Experience in FMCG/CPG environment, preferably food or other fast moving, dynamic industry where shelf life is a constraint + Strong communication skills + Time management, prioritisation, and planning + Able to influence cross-functional teams **Education / Certifications:** + A business or supply chain degree is an advantage **Job specific requirements:** + 1 to 3 years of relevant experience in supply chain or sales + Experience in the fast-moving consumer goods industry will be well regarded + Advanced proficiency in Microsoft Excel + Exposure to SAP is an advantage **More about the role & Work schedule** + This is a 12-month fixed term contract with us. + Full time role working 38 hours per week, based between our NSW’s Sate office - Norwest and Metcash Head Office – Macquarie Park, flexible working o ptions available No Relocation support available **Business Unit Summary** At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD. We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world. In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Temporary (Fixed Term) Customer Collaboration (CLD) Customer Service & Logistics At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.