Orlando, Florida, USA
4 days ago
Integration and Network Support Engineer
Overview This position description is subject to change at any time as needed to meet the requirements of the program or company. *Advantor Systems is a wholly-owned subsidiary of V2X, LLC Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Advantor Systems is dedicated to providing the highest quality comprehensive proprietary and integrated solutions to help our U.S. Military and government customers protect critical assets through experience, integrity, hard work and loyalty. Our employees enjoy a competitive benefit package including health medical plans, vision, dental, 401(k) match, educational reimbursement along with a flexible work schedule and extra personal days off. This position configures, updates, and repairs electronic security system equipment. Such equipment may include but is not limited to servers, workstations, video wall appliances, peripheral equipment, communication devices (Network switches), premise control units (panels), and keypads. Position requires a working knowledge of computer hardware, networks, and electronics. This individual is expected to have troubleshooting abilities and a strong commitment to quality and accuracy. An active Department of Defense (DoD) Secret level Security Clearance is required for this position. Responsibilities Major Job Activities: Build and configure projects per system design and detailed instructions. Image computers with Windows and Linux operating systems. Save and migrate system configuration images to secure storage server. Assist with analysis, troubleshooting, and documentation related to equipment returns and repairs. Partner regularly with Customer Service Tech Support regarding warranty and non-warranty service repairs. Create emergency and backup images. Configure peripheral equipment such as printers, fingerprint readers, cameras, etc. Collaborate regularly with Configuration Management team to ensure integration processes correspond with departmental standards. Open product packaging, apply asset tag labels, and repackage products in a safe and efficient manner. Generate reports and record asset configuration data. Enter configuration data into asset management system and /or spreadsheets. Perform other duties as assigned, including general warehouse support as needed. Physical Activities: • Must be able to lift and move packages up to 50 pounds. Qualifications Minimum Qualifications: Education / Certifications: IAT Level I Certification required Two years of relevant work experience Two years of postsecondary education in information technology, computer science, or related field; or two years of additional relevant work experience Basic knowledge of electronics, managed networks, computer hardware & software Professional written and oral communication skills Ability to work unsupervised in a team environment Strong troubleshooting and problem-solving skills Detail-oriented with strong commitment to quality and accuracy Experience with Cisco managed switches Experience with Microsoft Office, including Visio Experience with Microsoft Server and Client Operating Systems Experience with Microsoft Great Plains and Salesforce a plus We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.
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