Job Title

Integration Consulting Specialist

Job Title:

Integration Consulting Senior Specialist

In this role you will:

Pre-sales:

Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)

Assistance & Consulting:

Provide advice/consulting to internal/external customers for their integration activities between Amadeus systems and customer systems:Provide functional support and problem resolution within the overall integration projectEnsure submission of Serviceability Requirements to Product ManagementEstablish and manage the product/solution integration scheduleSupport Integration activities during the implementation projectProvide formal integration status, KPIs and customer feedback reporting to ManagementPerform final sign-off/ certification prior to implementation in productionManage a pipeline of customers, provide slots on request, visibility on ongoing projects and trends for next available slots.Manage implementations until launch in production, ensuring proper communication to customers or Amadeus teams.Define and maintain implementation questionnaire and explain it to our internal stakeholders for them  to gather all information required from customer before starting implementation.Configure the platform correctly, including opening tasks to other teams if required.Ensure relevant validation (could be unit test, e2e test, UAT and pre-production)Monitor launch in production (transition period), react quickly in case of issue.

Post integration & Post implementation Consultancy:

Ensure product high level adoption by the customers in providing appropriate assistance on the daily activitiesMake sure customers make the most of the Amadeus products / solutionsIdentify and prioritize critical issues, problems and root causes

Process Improvement

Propose & follow-up Internal processes improvementIdentify & recommend Internal tools/techniques for further process automationProvide regular status to the line to ensure global coverage and foster synergies within the Construction DomainTransfer knowledge to Implementers globally

About the ideal candidate:

University degree ideally in a Computer Science, Computer Engineering, Information Technology or equivalentAtleast 3 years’ of experience - product integration, product implementation, service design and onboardingBackground in the travel/airline industryStrong working knowledge of the Amadeus products and solutions/servicesGood understanding/expertise of XML structure.Good understanding/expertise of Webservices interfaces.Experience in writing and maintaining technical documentation.Good technical expertise, problem solving abilities, project management, communication skills, customer focus, and collaborationAmenable to work in midshift schedule. Flexibility to attend early morning calls or late evening meetingsAmenable to work in BGC, Taguig

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resume

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.