Pay Range:

$45.07 - $58.69

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

The Integration Engineer will have experience designing and building application workflows, as well as consuming APIs across a diverse set of on-prem and cloud-based platforms. This role will drive the creation of innovative technology solutions which connect data across our diverse and growing technical stack for multiple lines of business. This expertise is crucial towards enhancing operational efficiency and ensuring data quality.

Some regional travel is required. Travel is by jet, small aircraft, or ferry.

Key Essentials Functions and Accountabilities of the Role

Design, develop, administrate, and build integrations with on-prem and cloud-based applications

Create and configure application/information flows, sub flows, and flow processing strategies for reusability and performance

Collaborate with Enterprise Applications, other service line workgroups, as well as data/BI teams to understand and identify opportunities for process improvement

Work closely with cross-functional teams to gather technical requirements and implement solutions that meet business needs across a variety of on-prem and cloud-based platforms

Monitor and troubleshoot complex production integration issues, identify source of the issues and fix/work with appropriate team to resolve

Continually analyze and innovate to develop assets that improve the overall quality and success of the platforms managed

Work with stakeholders to define integrations, API scope and specifications

Knowledge of security protocols and standards, such as OAuth, SAML, and SSL, for secure data integration

Stay current with emerging technologies, best practices, trends, and market developments related to system integrations

Other duties as assigned.

Education, Certifications, and Licenses Required

Bachelor’s degree preferred, though relevant experience with customer service, information systems, or clinical/business operations may be substituted for a degree.

Certification in ITIL, CompTIA, Microsoft, or other relevant IT fields is a plus.

Experience Required

At least 7 years’ experience in technical support roles.

At least 5 years’ experience in one or more of the following application platforms: SalesForce, Mulesoft, PeopleSoft, OnBase, and FreshService.

Knowledge, Skills, and Abilities

Excellent communication, interpersonal, and customer service skills, including ability to adapt communication to a variety of audiences and facilitate collaboration among key stakeholders

Strong analytical and problem-solving skills with ability to work independently to tackle well-scoped and loosely scoped user stories

Effective communication skills with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders

Ability to work under pressure and manage multiple tasks and deadlines

Oversee the development and maintenance of technical and process documentation

Deliver documents design specifications, troubleshooting and testing

Actively involved with requirement understanding and analysis

Travel Required

Some regional travel required.

Travel is by jet, small aircraft, or ferry.

Required Certifications:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!