Amazon’s Global AmazonLink team is looking for a passionate, results-oriented, and inventive leader to lead our efforts in expanding our integration platform. We are heads down in creating new, efficient processes that help all our external business partners integrate quickly and seamlessly with Amazon. We are creating a world class experience in automating business processes for supply chain and providing seamless integration with any order management system and file format.

AmazonLink aims to automate all transactions with its partners globally. The AmazonLink Solutions team plays the most critical role in achieving this goal by building the EDI technical standards, identifying integration needs and constantly improving the effectiveness of our B2B/EDI communications and integrations. Integration Solution architects review system and business process requirements and define integration solutions to automate business process execution. Integration Solution Architects also partners with other Amazon business teams and suppliers worldwide to identify new offerings and continuously improve the B2B/EDI integration process, current offerings, and data quality. Additional tasks include maintenance of the Amazon EDI specifications, mapping and supplier configurations. To be successful, this candidate requires mastery of a variety of proven technical, analytical, communication and leadership skills.

Core Job Responsibilities:
- Build integration solutions to automate business processes for Amazon retail & direct fulfillment business. Develop & maintain Amazon B2B/EDI specifications, mapping, and technical integration artifacts as well as supplier configurations. Automate all B2B/EDI transactions with upstream suppliers and downstream customers using integrations technologies.
- Work with all other global Amazon business teams to understand their integration requirements and collaborate to build solutions for automation.
- Work with vendor managers and drive EDI adoption initiatives for vendors.
- Propose and drive initiatives to improve integration technologies and processes.
- Build standard solution templates for different business use cases and drive Amazonlink platform products towards self-service for customers.
- Manage integration projects and communicate directly with internal and external company resources. Continuously improve our integration processes and data quality. Drive and build creative solutions for challenging customer integration requirement.
- Responsible for documentation of business processes, solution templates, system processes and information flow, implementations of system enhancements- including capturing any gaps both technically and in the business process ensuring user acceptance- supporting end-to-end testing, problem-solving and training, using data analysis to back up business decisions, utilizing B2B/EDI function/message to drive continuous improvement and operational excellence.
- Lead Kaizen activities to apply B2B/EDI and Integrations technology and exchanged information with the vendor to contribute to improve operational efficiency and optimize business procedure.
- Deliver timely, accurate and professional technical support and information internally and externally; including real-time support, communication, escalation, reporting, defect tracking and root cause analysis of outage events.

Successful candidates will be able to:
- Communicate complex issues correctly and clearly to both internal and external customers.
- Ability to maintain a high level of attention to detail, work independently, adjust priorities, and work in a continuously changing environment.
- Analytical approach to problem-solving and a track record of driving results through continuous improvement
- Experience of producing various artifacts like BRD, Design Document, Test Cases, B2B/EDI Specifications, Launch/Cut-over plans, Operations documents.
- Demonstrated experience with writing functional design documents, troubleshooting complex EDI failures, unit testing, and end-end testing methods.
- Experience dealing with high volume systems and designing solutions for reliability and performance at scale.
- Experience of designing fault-tolerant solutions
- Scripting experience in one or more technology.
- Experience with rotational on-call duties and real-time live-system responsibility

We are open to hiring candidates to work out of one of the following locations:

Nashville, TN, USA