Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Position Overview
The Integration Support Specialist will support the communication process and support needs of their assigned Integration teams, answer straight forward integration support questions/requests, as well as receive, prioritize, and document incoming requests for support.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor and maintain team inboxes, via out Outlook and Salesforce.Answer straightforward Integration support questions.Configure and test straightforward file transfers.Apply critical thinking and problem-solving skills to perform technical and non-technical support for high-volume Integration support.Perform relationship support to prioritize and set timing expectations for Customer and/or Partner/Carrier Integration projects.Preferred Skills/Experience:
The below represents additional preferred skills that would be helpful in this position.
Bachelor’s degreeSolid understanding of ExcelExperience using SalesforceComputer skills, including familiarity with web-based applicationsSolid understanding of Microsoft Office, OutlookBasic project management skillsWork overtime as needed, especially during high volume periodsAdditional criteria for EDI
Benefits experience preferred, ideally with Spending Account (TPA) and COBRA providersEDI file transfer experience preferredAdditional Soft Skills:
Team Player, collaborating with others to make awesome happen.Self-Motivated – you like to work hard, play hard.Adaptable – quick feet! You can shift priorities if needed.Highly Organized – detail-oriented is your thing!Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
This role can be performed from any office in the US. The pay range for this position is $33,800 - $44,990 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.