Job Description :

About Us

From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.

Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.

Feel inspired? Then this may be the opportunity for you.

About the Function

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 27,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realizing our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.

About the Role

The Intermarket Supply Manager will be responsible for overseeing the seamless flow of goods across markets, ensuring compliance with customs regulations and optimizing inbound logistics performance. This role requires managing customs clearance, tariff code classification, duty declaration, the implementation of applicable free trade agreements and the timely delivery of products to the warehouse.

In addition, the role will also serve as the key Regulatory Manager, overseeing and ensuring full compliance with FDA regulations. This role is responsible for managing the availability of License-To-Operate (LTO), Certificate of Product Registrations (CPR) and promo permits. The manager will also play a vital role in governance by auditing third-party operators to ensure adherence to the internal Global Risk Management Standards (GRMS).

The Intermarket Supply Manager will collaborate with internal team members, brokers, third-party consultants, and government agencies to ensure efficient and compliant operations. This positiondemands a proactive, detail-oriented, and results-focused individual with a strong understanding of upstream and downstream inbound logistics, Customs regulations, FDA regulatory framework, auditing experience and a commitment to maintaining compliance in a dynamic market environment.

Role Responsibilities

1. Customs Compliance & Tariff Management

Manage the customs clearance process, ensuring accurate tariff code classification and duty declarations.

Oversee duty privileges and maintain compliance with all customs regulations to avoid delays or penalties.

Keep up-to-date with international customs and trade regulations, implementing changes as needed.

Ensure complete documentation is in place for the Post-Clearance Audit

2. Inbound Logistics & Service Performance

Take ownership of inbound logistics service performance to meet delivery targets and optimize supply chain efficiency.

Work closely with the inbound team, coordinating shipments and managing inventory flow to ensure timely delivery to warehouses.

Manage the availability of tax strips and coordination with the third-party warehouse team to ensure compliance with BIR regulations on the proper application to bottles and the use of specific tax strips only for the specified bill of lading.

3. Coordination with Stakeholders

Set up and collaborate with team members, brokers, and third-party consultants to manage inter-market supply operations.

Establish relationships with external partners to streamline the logistics process and improve service quality.

Lead the Business/Key Performance Indicator (KPI) Review with brokers on a quarterly basis

4. Process Optimization & Compliance

Identify opportunities to improve customs processes and supply chain performance, reducing lead times and costs.

Ensure all logistics activities comply with relevant regulations, proactively managing risks associated with cross-market operations.

5. Regulatory

Manages the timely renewal or amendment of the License-To-Operate with the FDA. If a new license is required, the role gathers the necessary documents for submission and application.

Aligns with the Technical Manager on the new products for registration.

Coordinates with the brand registration team of the sources to secure the necessary documents for product registration. The documents are reviewed to check completeness and consistency in the label declarations. Inputs the information and necessary documents in FDA’s e-portal system. Coordinates with the FDA consultant for the approval of applications.

Supports the commercial team in the submission and application of promotional permits.

6. Governance

Works with the Technical Manager in auditing third-party operators against the Global Risk Management Standards (GRMS) which covers risk disciplines such as Compliance & Risk Management, Occupational Health & Safety, Quality, Environment, Security, and Business Continuity Management.

Role Qualifications and Experience Required:

Bachelor’s degree in Food Technology, Food and Nutrition, Chemistry, Chemical/Sanitary Engineering, Veterinary Medicine, Microbiology or any other food-related courses. Preferably with valid Professional Regulation Commission ID.

With seminar/training certificate on food safety, GMP, HACCP, and other food safety related regulations given by the DOH-FDA, or FDA recognized government institutions, the academe, professional associations, and third-party service providers conducted within 2 years from the application.

With at least 2 years of experience in import-export/ tax management in FMCG

Inventory Planning & Management and Logistics background.

Ability to work under pressure and provide outstanding customer services

Excellent interpersonal, communication and analytical skills.

Our Commitment to Inclusion and Diversity:

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

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