Avanade is the world's most experienced innovator on the Microsoft platform, bringing our advice, experience and expertise to help our clients achieve what matters. Customer success is at the heart of everything we do. To navigate continuous change, organizations partner with Avanade to maximize their Microsoft technology investment while becoming more efficient, resilient, and positioned to thrive. We bring all our capabilities, including consulting, experiences, and technology, to accelerate our clients' business goals, whether they're looking to optimize their cloud journey, create a compelling customer experience, or harness the power of generative AI (Artificial Intelligence). Come and join us: Join our team as a CRM Business Analysis Intern and dive into the world of developing innovative CRM solutions. You will participate in the analysis of the needs expressed by our customers in different sectors of activity. This internship is a unique opportunity to develop your technical skills and experience while exploring different potential roles. What you'll do: Business analysts gather information to define clients' business needs and design solutions to connect with Avanade's technology capabilities and consultants. This typically involves working closely with client stakeholders to understand existing business processes and using that knowledge to work with Avanade's technical teams to create a new and improved experience for the client. As a Business Analyst, you will be a critical contributor to client projects. You'll learn business analysis techniques from senior analysts, ensure compliance with Avanade standards, and learn how to best work with clients to successfully complete projects. You will be at the intersection of customers' business needs and Avanade's technical solutions and help shape the end-user experience for a wide range of products across industries. Skills required for consideration: * Student in computer science, business analysis, or related fields, with a strong desire to learn the CRM platform, with an expected graduation date between December 2025 and August 2026. * Proven ability to apply a creative mindset to projects * Loves and has demonstrated the ability to work in collaborative environments * Excellent written and verbal communication skills, English and French * Exposure to Microsoft software solutions * Interest in Scrum and Agile project methodologies * Passion for technology * Proven leadership experience in an academic, extracurricular, or professional setting * Previous work, internship or cooperation experience, preferably with client-oriented responsibilities * Strong critical thinking skills, and the ability to think quickly and make timely decisions * Ability to learn in a fast-paced environment * Interest in starting a career in technology consulting after completing your undergraduate degree About you: To excel in this course: * You have a particular curiosity about CRM and Microsoft Dynamics solutions. * You aspire to work in an international environment and develop communication skills and experiences. * You are enthusiastic about the idea of contributing to a cross-skills team, learning functional and technical profiles. * You are motivated by the opportunity to explore future roles within the team. * You value teamwork and solidarity in a caring and stimulating environment. Enjoy your career At Avanade, we know how crucial it is to support and coach our talent, which is why we offer them: * The opportunity to work for Microsoft's Worldwide Partner of the Year, with exceptional development and training * Real-time access to technical and skilled resources on a global scale * A dedicated career advisor to encourage your growth * Committed and helpful colleagues who are genuinely interested in you A great place to work By bringing your skills and abilities to Avanade, you'll in turn achieve distinctive experiences, limitless learning, and ambitious growth. You will join a community of intelligent and supportive employees to support, mentor and guide you, and to rely on your expertise. You get a company designed for cutting-edge, business-critical technology solutions committed to improving the way humans work, interact, and live. Together, we do what matters We work hard to provide an inclusive and diverse culture with a deep sense of belonging for all our employees. We inspire greatness in our employees by empowering every voice, encouraging boldness, and celebrating progress. Learn more Avanade is the world's leading provider of digital, cloud, AI and consulting services, industry solutions and experiences built on the Microsoft ecosystem. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a real human impact for our clients, their employees and their clients. We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.