Sao Paulo, Brazil
10 days ago
Intern, Delivery Operations (LCS)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Internships within Lifecycle Services (LCS) provide a unique opportunity to develop engineering, analytical, and customer-centric skills while gaining hands-on experience. This is an on-site role requiring collaboration across various teams and exposure to the Lifecycle Services business unit at Rockwell Automation.

Your ResponsibilitiesCollaborate with various teams within the Delivery Operations Group on daily activities and special projects.Support small projects by performing less complex activities in collaboration with Global Engineering and Business Services (GEBS).Prepare the area and equipment for Factory Acceptance Tests (FAT) and provide support during these tests.Control, prepare, and ensure the proper functioning of equipment commonly used by Field Service Engineers (FSE).Assist project managers by updating project documents such as timesheets and others.Handle back-office activities, including:Create shopping carts.Follow up on customer surveys.Create dashboards and update KPIs.Support the training team with logistics, including room arrangements, scheduling, managing coffee breaks, leasing computers, and other related activities.Develop a talent pipeline for the field services organization.Gain educational opportunities and insights into Rockwell Automation and the Lifecycle Services business unit.The Essentials – You Will HaveCurrently enrolled in a related Bachelor’s or Master’s degree program (e.g., Administration or Electrical Engineering), with graduation expected in at least 2 years.Excellent verbal and written communication skills to effectively collaborate across departments.Professional drive, adaptability, and a strong desire to learn and contribute to team success.The Preferred – You Might Also HaveDemonstrated commitment to delivering high-quality customer service.Strong analytical skills with the ability to approach challenges using innovative solutions.Knowledge of Power BI and the Office 365 suite.

Supervisor: TERRITORY SERVICES MANAGER

Work Model – Hibrido

#LI-Hybrid

#LI-VP1

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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