At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint is on the lookout for a configuration and research analyst to support the demo team in setting up demo systems that effectively showcase the narratives our solution consultants need to convey, helping to highlight how our solutions stand out from the competition. The role requires expertise in configuring Verint-specific systems like IVA, WFO, and KM, for which specialized training will be provided. Familiarity with JavaScript, HTML, and general web development can enhance this training, allowing for a more focused approach in certain areas of the platform. Additionally, the analyst will dedicate time to researching competitor solutions to uncover new stories or demonstration techniques that we should consider. They will collaborate with our internal Solution Consultant team to evaluate their current demos and explore their interest in new demo systems. Documenting their findings and updating demo system documentation to reflect any new configurations or insights will also be part of their responsibilities. **Principal Duties and Essential Responsibilities:** + Assist with the configuration of the Verint Demo Platform including exposure to Verint’s core platform and various Bot technologies. Depending on the interns existing skill set this configuration may vary from writing JavaScript working in a “word like” interface to create demo content articles but will be primarily focused on manipulation existing technologies to tell stories rather than new development. + Research publicly available examples of companies demoing systems similar to Verint to produce written recommendation as to new demo techniques and technologies. + Attend periodic team meetings with Solution Consultants to get feedback on existing demo assets and assess interest in new ones. + Document a proposed new demo experience in the provided template based on the synthesis of technological capability and marketing provided storyline/value proposition. + Manage your own workload and ensure timely delivery of your deliverables; escalate risks and issues immediately. **Minimum Requirements** : 1. Pursuing a degree in a quantitative major: Statistics, Economics, Engineering, Physics, Math, etc. OR Marketing, Business, Management with a technical minor 2. Passion towards story telling or showing the world what a system can do. 3. Detail oriented, Can-do attitude and an analytical person. 4. Strong research skills 5. Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations \#LI-IJ1 MIN: $20/HR MAX: $30/HR At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.