Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the team

The Partner Engagement and Loyalty team is responsible for building strong Driver- and Delivery-Partner Communities that are well engaged and supported so that all Grab Partners will experience a sense of achievement and view their work as meaningful. 

We make an impact by helping Driver- and Delivery-Partners deliver delightful experiences and offer unbeatable value to our consumers so that consumers would be encouraged to use the Grab app more regularly to connect with our Driver- and Merchant-Partners, which in turn generates revenue for all Grab Partners. 

Get to know the role

We are looking for a witty and strategic Intern, Social Media & Partner Engagement to brainstorm and create educational content such as podcasts, short-format videos (Tik Tok, IG Reels and YouTube), and graphics targeted at Driver- and Delivery- Partners. 

We believe a successful candidate is knowledgeable about the best posting times for each social media platform, and is able to strike a delicate balance between publishing frequently and maintaining Grab Partners' interest. In successfully educating Partners, they will be able to see the impact of their daily interactions with consumers, make better consumer-centric decisions and in turn be better able to leverage on the Grab app to put them on the road towards economic empowerment.

The Day-to-Day Activities

You will champion the brainstorming and storyboarding pieces that are relevant, sharp, memorable, and effective at prompting Partners to take action

You will direct, produce, optimize and publish content on the team’s various social media platforms that are in line with the team’s intent and direction

You will manage all the team’s social media platforms including Facebook Groups

You will strategically plan and schedule copies for publication

You will drive to increase engagement on the team’s various social media platforms through real subscriptions, likes, followings and viewership, etc.

You are responsible for analyzing and reporting on the effects of publications

Qualifications

You should be a matriculated student enrolled in a university pursuing a Bachelor’s degree

You have Heart, Hunger, Honour and Humility 

You have experience with photography, videography, and media production

You have expert knowledge of all leading social media platforms, including their algorithms

You have knowledge of pertinent engagement metrics and an appreciation for novel insights and ideas

You can preferably commit full-time from January to July 2025

Additional Information

You have experience in a similar role, and with the processes surrounding the creation and distribution of paid advertisements 

You have completed or are a major in Marketing, Communication Studies, Journalism, Creative Writing, Business and preferably with a minor, elective or experience in Data Analytics

You have access to video recording, production and editing equipment