We are seeking a motivated and detail-oriented IT Service Management (ITSM) Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the ITSM field while contributing to the improvement of our knowledge base and employee engagement initiatives.

Key Responsibilities:

Knowledge Base Management: Assist in cleaning up and formatting knowledge base articles to ensure consistency and accuracy across the board. Employee Survey Analysis: Help assess employee surveys, identify key areas for improvement, and provide actionable insights to enhance employee satisfaction and engagement. Data Analysis: Utilize strong data analysis skills to interpret survey results and other relevant data.

Qualifications:

Currently pursuing a degree in Information Technology, Computer Science, Business Administration, or a related field. Strong attention to detail and excellent organizational skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong Excel skills for data analysis and reporting. Basic understanding of IT Service Management principles and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

Benefits:

Gain practical experience in IT Service Management Learn and gain experience with Service Now Opportunity to work with a dynamic and supportive team

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. 

In order to be considered for a position at Kroll, you must formally apply via careers.kroll.com

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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