Do you have an educational background in business?    Are you looking to gain first-hand experience to interact with business customers and develop your client relations skills?    Do you aspire to help customers leverage technology to grow their business?    Kick off your career ready to succeed and grow in an environment that values you and your ideas. For more than 25 years, Oracle NetSuite has combined the reach of NetSuite's cloud-based ERP suite with the depth of Oracle's enterprise solutions. Today, we’re empowering tens of thousands of businesses in over 200 countries to reach their goals. Join us and we’ll help you reach yours alongside people who care about each other and the world.   For more information, visit https://oracle.com/netsuite.   The Program:    The Customer Support Internship Program offers graduating students an experiential learning opportunity to develop NetSuite product knowledge and client relations skills to interact with NetSuite customers.  Interns participate in an initial onboarding experience focused on building customer management, technical knowledge through training, development, and shadowing.   As a primary point of contact for customers, you will deliver world-class customer support experience to maximize their use of the NetSuite product. You will use your problem solving and client relations skills to analyze customers’ inquiries and deliver solutions.   Connect with team members and leaders to experience the NetSuite culture through networking and professional  development activities.    The role will be hybrid – mix of remote work and in-person meetings at the Toronto office (Islington Ave. and Bloor St. West - TTC Accessible).    The internship will be from May 5, 2025 – August 15, 2025, M-F 9am-6pm with scheduled breaks.   What you’ll bring:   Current college students in business (e.g. Economics, Finance, Accounting, Commerce, Supply Chain, or a related program) with an expected graduation in June 2026 Some experience interacting with customers (e.g., retail, hospitality, service)  Strong communication (written and verbal) skills to provide concise & logical solutions to customers Analytical skills with focus on detail to research options and recommend solutions that align with customers’ unique business processes  Strong time management skills to understand prioritization and handle cases at various stages  independently Strong teamwork skills to collaborate with internal teams on complex cases  Eagerness to learn to develop product expertise and stay current with new features    What we’ll give you:   Explore building a career in the Customer Support team with a global tech leader  Gain in-demand Oracle NetSuite product knowledge and professional client relations skills  Drive meaningful change – help customers troubleshoot solutions to make the most of the NetSuite product Learn directly from experienced team members, with comprehensive training and coaching Experience a culture of collaboration, inclusiveness & community development

Career Level - IC0