As an Intern in Mandatory Learning Ops team you will play a pivotal role in ensuring that UBS employees in all areas receive and complete their mandatory training requirements. In this global role you will:

– respond to end-user requests and be second level support contact on day-to-day administrative requests
– take full responsibility for the coordination and rollout of all assigned mandatory online training
– maintain existing training initiatives
– analyze mandatory training nomination criteria against the Learning Management System requirements
– produce scheduled and ad-hoc reports to various internal stakeholders
– manage strong relationships with all internal clients and stakeholders through effective delivery
– process mandatory training participant lists in the Learning Management System
– test and troubleshoot eLearning SCORM files