14F Valero Telepark, Philippines
4 days ago
Intern - Service Quality Assurance

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description As an SQA Student Intern, you will play a crucial role in supporting the NOA Service Assurance Department's operations during a period of
organizational restructuring and automation implementation. Your primary responsibilities will involve assisting the team with problem ticket
management, data consolidation, and the development of a unified online platform

Key Responsibilities

Problem Ticket Management:Create and monitor problem tickets.Update ticket status and supporting initiatives/projects.Data Consolidation:Collect and consolidate data from various sources.Prepare initial reports based on predefined templates.Platform Development:Contribute to the development of a unified online platform.Assist in automating SQA performance dashboards, metrics, reports, and operational requirements.Data Analysis:Analyze data to identify trends, patterns, and areas for improvement.Provide insights and recommendations based on your findings.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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