Role Mission: The Information Systems & Technology team is responsible for data security, information systems (student, staff, and business data), information technology, instructional technology (for students and staff), research and analysis, software development, project management, technology operations. Recently, the team has created proprietary software, partnered with instructional leaders to provide views of student performance to drive decision-making, manage employee and student data across multiple platforms and applications. Their focus on customer service and industry standards of project management leads the way in the organization.
Summer Interns are assigned to departments aligned to their intended career trajectory and are provided with the opportunity to manage and execute alongside district leaders. Through guided project management and constructive feedback alumni build transferrable skills and mindsets for success in their collegiate journey and future professional endeavors.
Depending on the assigned department, in this role, you will:
Provide professional support to assigned district department and hiring managerSet professional development goals, receive feedback on progress, and make necessary changes to reach maximum career potentialManage multiple responsibilities with changing deliverablesProvide excellent customer service and partnership with all internal and external stakeholdersRespond to Help Desk support tickets in a timely manner and with strong customer satisfaction ratingsEnter data to support data accuracy and processing across various systems and platformsAnalyze data and create reports to drive decision-makingEffectively and efficiently complete projects or support execution of projects across their lifecycle Set up and track student and staff technologyProvide administrative, logistical, operational, and event supportOther duties as assigned
Required Experience and Certifications:
Must be currently enrolled in college (Spring 2025) and completed a minimum of 1 academic semester with a cumulative GPA or 2.5 or higherPreference given to graduates of IDEA Public Schools (not a requirement to be an IDEA alumni)
Desired Knowledge, Skills, and Abilities:
A strong candidate will demonstrate the following skills and abilities:
Reliable, organized, punctual, meet deadlines, and demonstrate initiativeFollow through on tasks from beginning to completionOpen to observation and feedbackHighly proficient with the use of computer, web and mobile technologyAble to work independently in a virtual environmentStrong customer service, business partnership, customer service mindset, can-do attitudeExcellent written and verbal communication skills (clear, personable, and enthusiastic)Ability to work extended workdays to support business needs
Job Specifications:
Commitment: 9-week programLocation: Remote but located in a Texas region (some in-person support may be needed for a few of the available roles). Preference is given to applicants in the Rio Grande Valley, San Antonio, Tarrant County (Fort Worth), Austin, and El Paso. Compensation: $11.00 per hour Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.