The Opportunity 

The Genentech Employee and Community Engagement team within the Corporate Communications team is seeking an experienced communications professional who is passionate about developing and implementing communication strategies to drive business performance, employee engagement and organizational culture.The right individual will be able to lead and collaborate with executive and external communications teams, senior leaders and stakeholders to develop communications plans and strategies, see them through to completion and connect the dots with other projects and priorities. This individual will lead the digital communication and engagement strategy and execution; design and deliver internal communication strategies, campaigns, change management communication, and cultural engagement efforts; develop innovative ways to engage employees that inspire them to action; and write clear and exceptional communications, business update presentations, narratives and talking points. You will develop and execute communications plans at the enterprise-wide level and serve as the primary communications business partner for certain core functions of the organization. As a strategic thought partner and trusted advisor to senior leadership, you will provide ongoing support and guidance on how communication strategies can drive organizational priorities. 

This role requires a presence at our South San Francisco Genentech Campus

Relocation benefits are not offered on this posting.

Key Responsibilities:

Assume responsibility for assigned communications projects and serve as a primary contact for specific functions across the enterprise

Lead the design, evolution and execution of a digital communications and engagement strategy that aligns with the organization’s goals and enhances internal messaging and engagement

Lead the content strategy,  editorial planning and content creation and dissemination across all digital channels, including managing and producing high-quality internal publications and newsletters that bring the business narrative and Our Promise to life and effectively communicate company news, updates, and initiatives to employees 

Oversee the publication process across all enterprise-wide digital channels, from concept to distribution, ensuring deadlines are met and quality standards are maintained

Serve as a trusted communications advisor to senior leadership, providing guidance on effective communication strategies and facilitating messaging during key organizational changes or initiative

Lead the design of organization-wide initiatives and communications efforts, including: developing communications plans and campaigns that help advance strategic goals, driving digital and multimedia storytelling and designing key company-wide events and meetings, including but not limited to annual meetings and town halls.

Manage and oversee work of external writers, agencies and partners supporting strategic communication efforts, including but not limited to: digital content creation, creative logistics and production partners to ensure resulting deliverables and collaterals are of the highest standards.

Monitor, analyze, and report on the effectiveness of communication strategies and initiatives, using data to drive continuous improvement.

Lead within critical enterprise-wide and community forums relevant to work; Serve as a key communication and engagement advisor for the GNE organization and a steward of the culture

Stay current on latest communication and engagement trends, digital communication trends and company culture, integrating learnings and experimenting with new programs elements, formats, channels and approaches

Work fluidly across the ECE team and Corporate Communications department to support special projects as needed

Participate in business travel, by air or car, when required for regular internal and external business meetings.

Comply with all laws, regulations, and policies that govern the conduct of Genentech activities.

Who you are:

PLEASE NOTE: If you believe you meet the minimum qualifications (marked as required) to do the work we have described here, and if you are excited about the work, we encourage you to apply even if you are not sure you meet every preferred qualification (marked as preferences). We recognize that some candidates will consider applying for these roles only if in addition to the minimum qualifications, they also meet all preferred qualifications. Others will apply simply if they believe they generally fit the profile of someone in this role. We aspire to represent and meet the expectations of the communities we serve, and are eager to have a diverse pool of candidates and challenge ourselves to find new and better ways of doing the work that we do. Thank you.

Required Qualifications and Experience:

Bachelor’s degree or equivalent

A minimum of 10 years of previous communications or public relations experience

Extensive experience in digital channels, internal publishing 

Extensive communications design experience and advanced presentation development skills.

High proficiency in Google Suite and Apple Products 

Proven ability to develop and implement internal and digital communication strategies in collaboration with a diverse team.

Proven ability to provide strategic communications counsel to senior leaders, orchestrating high-visibility executive presentations, and developing brand identity. 

Experience in engaging high-performance teams and developing innovative communication platforms.

Ability to design and implement innovative communication efforts that engage and inspire others at various levels in the organization.

Preferred Qualifications

An advanced degree

8 years of experience gained in the pharmaceutical, biotechnology, or related industry 

Experience with driving core business and corporate-level strategies and objectives, activities and communications, and execution is preferred.

Previous internal communications, corporate communications or communications agency experience and marketing experience is preferred.

Experience with collective leadership and stakeholder management, change communications and management, and the ability to approach work with adaptability and an enterprise mindset

Skills / Abilities:

Core Knowledge/Expertise

Deep experience in corporate communications, digital channels, employee engagement for a hybrid workforce, event design and channel mix usage and optimization

Deep experience developing and implementing communication strategies in collaboration with a diverse team.

Deep fluency of business priorities, employee preferences, company culture and industry landscape  and is considered a critical partner in advancing relevant enterprise objectives 

Highly skilled at managing new, complex, large-scale, multi-cross-functional workstreams projects that may include both internal and external stakeholders

Highly skilled at managing programs and events at a portfolio level

Deep experience in writing,story-telling through different mediums and channels and editing, verbal communications and presentations

Adept at distilling complex and sometimes voluminous content into clear, concise and engaging communications and experiences

Strategic Agility & Innovation

Leads, envisions, and architects innovative strategies that drive expanded program and portfolio-wide impact

Strategic leader and systems thinker, with excellent ability to distill data and input from disparate sources, industry and competitor trends, enterprise / business context to develop strategies that drive change and impact at scale

Proactively seek ways to prioritize and simplify, challenge the status quo, and introduce new ideas that strengthen impact of the work, lead with curiosity, willingness to experiment, learn and iterate

Creative thinker and agile mindset, striving for continuous improvement and evolution of programs to adapt to changes in the internal and external environment

High ethical standards and integrity; strong humility and discretion; comfort and commitment to operating in highly regulated environments

Influencing, Partnering & Leadership

Exceptional ability to partner, counsel, negotiate for alignment, drive collaboration and influence without authority across all levels and with diverse audiences by demonstrating authenticity, cultivating trust, identifying collective opportunities and driving toward successful outcomes 

Leads and designs department strategy & processes, capabilities building and business strategy and measurement

Embody and model the operating principles, collective leadership and leadership commitments

Decision Making, Problem-Solving, and Managing Change

Leads team to prioritize effectively to focus efforts on activities that drive the most value, demonstrate flexibility and willingness to pivot, flow resources, and adapt and catalyze others to focus efforts on activities that drive the most value

Highly skilled in taking on new challenges, navigating ambiguity and striving for clarity, with consistently demonstrating an acumen for sound judgement and strategic thinking in complex decision making

Constantly seeking opportunities for change, improvement and impact; inspires a culture that embraces this mindset.

Feedback & Coaching & Investing in Others

Designs and establishes a team culture of innovation, enterprise-level thinking, creativity, curiosity, collaboration, belonging and impact

Proactively identifies opportunities to learn and grow in area of expertise and share insights and best practices with the team to support collective growth

Actively takes a genuine interest in people and serving as coach and mentoring junior team members within the team and across the organization

Models collective leadership and creates an atmosphere of openness and trust; offers support and encouragement

This role requires a presence at our South San Francisco Genentech Campus

Relocation benefits are not offered on this posting.

The expected salary range for this position based on the primary location of South San Francisco, California $167,300/yr to $310,700/yr.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

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Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.