Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Attentive’s growth has been recognized by , and all thanks to the hard work from our global employees!
Who we are We are seeking an Internal Communications Manager to implement and oversee industry-best communications processes and practices and lead key communications projects for internal audiences across the company. We are a highly collaborative team and you will work extensively with internal partners across executives, marketing, sales, customer service and the People team to develop, produce, and execute communications for all levels of employees.
As a member of our Brand and Communications team, you will help drive the communications strategy for our company. In this role, you will lead, partner and collaborate with internal stakeholders across the company to ensure that communications are effectively distributed and amplified across the organization. Why Attentive needs youLead the development and execution of narratives and presentationsDraft written communications on behalf of the executive members of the companyCreate content and drive the company’s monthly All HandsImprove operational rigor by establishing consistent processes and best practices across the teamPartner and collaborate with internal stakeholders and communications professionals across the company to ensure that program-related communications are effectively distributed and amplified across the organizationMeasure effectiveness of internal communications efforts and drive continuous improvement based on data-driven insightsAbout you3-5+ years of relevant experience or equivalent in internal communicationsThis position must be willing and able to execute at all stages of communication campaigns and related projects from concept to completionThe role requires a high level of attention to detail, ability to create effective presentations, and write and edit in the Attentive style and toneThe ideal candidate will be a “yes, and” driver, doer, and collaborator who is strategic, proactive, highly organized and able to thrive in a fast-moving and growing companyBachelor’s degree in communications, journalism, marketing or related program Demonstrated track record of building communication strategies, calendars, and quarterly planningAbility to drive projects to successful completion whether working solo or with cross-functional teamsExperience planning monthly All Hands content as well as content for large company events, drafting narratives, creating communications timelines and milestones, and bringing stakeholders along with timely updatesExcellent communication, storytelling, and presentation skills (written, verbal, and visual) with experience originating creative content across a variety of channelsAbility to communicate clearly and conciselyExcellent planning, organization, and implementation skillsStructured  thinker with exceptional attention to detailInnovative, with a critical/creative thinker mindset Experience in interacting with and influencing all levels of managementAble to work independently, have the ability to work a flexible schedule, and embrace change and ambiguity enthusiastically Possess a positive, creative, and collaborative approach, and enthusiastically contribute to team cultureYou'll get competitive , from health & wellness to equity, to help you bring your best self to work.
For US based applicants:- The US base salary range for this full-time position is $100k - $140k base + equity + benefits- Our salary ranges are determined by role, level and location
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Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s success
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If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.