- Assess complex claims especially for Death and Major across channels.

- To handle SIU regarding to charged with detecting and pursuing action against fraudulent activities.

- Support TPA service that need to improvement both quality and satisfaction level through auditing/quality review.

- Handle complaint due to claims decline and void increased from non-disclosure and abuse case.

- Improve customer satisfaction level and company NPS score of non-clean case.

- Support UAT new products such HPE, Multi CI, Accelerate CI

- Bachelor’s degree in medical field.

- At least 10 years’ experience in claims operation with at least 3 years’ experience in claims management.

- Working well under high pressure

- Good attitude and interpersonal skill

- Good communication skill.

- Good English communication skills

- Teamwork

- Able to work at office