The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Business Risk and Control Lead (“BRCL”) is responsible for enabling the Product/Business owner to mitigate and manage applicable risks to their area. The Business Risk and Control Lead (BRCL) is embedded in the business and enables the day-to-day management of risks by the business. The BRCL manages and executes risk processes that exist in the first line, such as risk identification, risk assessment, risk and control evaluation, management and resolution of issues and incidents,). This role is also responsible for managing product/business-specific risk forums, and interfacing with the Second Line of Defense to understand and apply risk frameworks and protocols. BRCL Role also plays a key role in managing/facilitating all internal and external Exam Engagements and Business Continuity Planning (BCPs) on behalf of Service Experience

Job Description:

Responsible for the execution of risk management activities within Service Experience in collaboration with the Risk and Compliance Business Partner (RCPE).Conduct end to end Issue Management in accordance with policy including identification, documentation, and remediation oversight and validationCreate and maintain risk and control inventories including Capabilities, Products, Processes, Legal Entity, Risks, and ControlsIdentify control gaps and remediate risks for all new regulatory and product changes across Service Experience

Provide guidance to First Line on the execution of Process Assurance Monitoring and analyze results for risks to the businessDrive execution of incident, complaint, and ARCP remediationAccountable for review and approval of Business Continuity PlansMaintenance of Governance, Risk, Compliance (GRC) tool data for areas of responsibility Review and derive insights from key risk metrics for their business area, interpreting the data. provided through dashboards and reporting (such as reg exams, complaints, incidents, etc.).Provide assertions on risk exposure and articulate and present escalated risks to management.Maintain strong understanding of key risk management principles and PayPal products and services within area of responsibility.·       Manage audit and exam activities for Service Experience. 

o   Understand exam scope and analyze impact for each business unit 

o   Respond to Exam Engagements (e.g., Second Line of Defense reviews, Internal Audits, Regulatory Examinations) through collaboration with other BRCLs

o   Facilitate review of potential findings from Exam Engagement with stakeholders and GCS Leadership

o   Negotiate / Influence with Internal Audit / Second Line of Defense and Senior Stakeholders pertaining to but not limited to Exam Scope and data requirements, Issue Ratings and overall Exam Ratings

o   Support drafting of audit issues and remediation plans within the prescribed timelines and obtain the appropriate approvals

o   Effectively communicate and present the exam plans and progresses to various stakeholders including Senior Leadership

o   Build, maintain and proactively assess exam best practices to minimize efforts from business

o   Identify and escalate potential missing/weak controls for future improvement to other GCS BRCLs

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.