Job Title: Internal Operations Specialist

Job Description

The Internal Operations Specialist works closely with the Director of Internal Operations to manage the Internal Operations teams and ensure customer satisfaction. The role involves executing customer-vehicle relocation service orders and supporting various business operations.

ResponsibilitiesExecute customer-vehicle relocation service orders and support business operations.Provide customer order management by inputting and linking orders.Maintain prompt communication via email and telephone with internal staff, Independent Contractors (ICs), and pickup/delivery contacts.Track and maintain vehicle orders and services by accurately inputting data into Microsoft Dynamics 365 CRM.Perform regular outward inspection of vehicles on-site during translocation.Occasionally valet vehicles into and out of the on-site storage facility.Coordinate the pick-up and drop-off of vehicles between drivers, customers, and external field offices. Qualifications6+ months of data entry and customer service experience.Comfortable operating in a fast-paced environment.Experience using CRMs and Excel Spreadsheets for tracking data.Proficiency in typing 35+ WPM.Previous dealership, logistics, or dispatching experience preferred.Must have own equipment (no iPad, Chromebook, Tablet).Must have working Webcam, Windows 10 or greater, working speakers, printer, scanner, memory 8 GB or higher, hard drive 250 GB or greater.Work Environment

This position operates in a hybrid work environment with two days onsite in Gainesville, VA, and three days remote. The work hours are Monday to Friday, 9:00 AM to 6:00 PM. The role requires using Microsoft Dynamics 365 CRM and other tools to manage operations efficiently.

Pay and Benefits

The pay range for this position is $17.00 - $18.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gainesville,VA.

Application Deadline

This position will be accepting applications until Jan 21, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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