Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Internal Quality Improvement Supervisor to join our growing team.

Job Summary:

As a vital member of Acentra Health's quality improvement team, the Internal Quality Improvement Supervisor drives impactful improvements in the organization’s performance and compliance. This role focuses on leading process improvement initiatives, facilitating Lean/Six Sigma strategies, and ensuring adherence to contract deliverables. By fostering a culture of continuous learning and improvement, the supervisor works collaboratively with both the operations and quality teams to enhance performance and quality outcomes across the organization.

Job Responsibilities:

Lead and drive quality and process improvement projects within the Internal Quality Improvement Program (IQIP) Develop and analyze Lean/Six Sigma monitoring reports to ensure contract compliance and process efficiency Guide project teams in the implementation of Lean/Six Sigma improvement strategies Oversee Root Cause Analysis (RCAs), prepare monthly Key Performance Indicator (KPI) reports, and ensure compliance with the company’s Comprehensive Confidentiality Plan Prepare quarterly reports for internal and client leadership teams Collaborate with the Quality Director on CMS site visits and monthly COR calls, contributing to the development and execution of quality improvement plans Ensure that all IQIP, CI, and QIP activities are in compliance with performance standards and identify any deviations Contribute to the creation of audit tools and process improvement methodologies, yielding both quantitative and qualitative outcomes Serve as a continuous improvement consultant to internal customers, building effective relationships with stakeholders Support companywide leadership initiatives, fostering teamwork and a culture of quality