Degree level education preferred or equivalent experience 

We have an excellent opportunity for an experienced Sales Representative to join our busy Internal Sales team for a one year contract to cover maternity leave. This role will involve liaising with a diverse customer base across Europe. 

Working hours - 37.5 hour per week with flexible start and finish times. 

Summary

The Internal Sales Representative is responsible for maintaining and growing relationships with new and existing customers, managing inbound and outbound sales inquiries, and supporting external sales teams. The role requires excellent communication skills, a customer-focused mindset, and the ability to meet and exceed sales targets in a fast-paced environment.

Internal Sales and Lead Qualification:

Handle incoming inquiries via phone, email, or web.Collaborate with the external sales team to coordinate customers proposals and follow-ups.Identify and review new sales opportunities and follow up to understand details more thoroughly to appropriately allocate.Account Management responsibility for identified customers; this will involve being the key point of contact for the account, attending customer visits, supporting with price negotiations, and handling any specific projects.Continually develop technical product knowledge through training provided and engaging with other learning opportunities.Build and maintain strong relationships with new and existing customers. Work towards meeting and exceeding monthly and annual sales targets.Monitor and track performance against set KPIs, such as quotation response times and other targets that will be set.

Sales/Customer Support:

Assist in preparing sales presentations, quotations, and customer reports updating them on key delivery information. Act as the first point of contact for customers regarding product information, pricing, and availability.Provide ongoing account support, addressing customers needs and resolving any issues.Process, monitor and manage customer forecast and firm orders from start to finish, ensuring timely delivery and customer satisfaction.Liaise with internal departments such as distribution, planning, engineering and finance to ensure smooth order fulfillment.Liaise with Shared Service Credit Control to support timely payments.

Company Responsibilities 

Maintain full compliance with Howmet policies and procedures and conduct all activities in accordance with the Howmet Code of Conduct. Full adherence to EHS policies and practices.Membership of Continuous Improvement/Kaizen events is required, when requested.Demonstrate a knowledge of and commitment to Howmet Business Systems principles and techniques.Perform other duties as assigned.

Experience

Fluency in European language, ideally French or German, highly desirableProven experience in a sales or customer service role, preferably in an internal sales environment.

Competencies & Skills - Person specification

Strong communication and negotiation skills.Proficient in Microsoft Office.Excellent organizational skills and able to meet deadlinesAttention to detailAbility to work independently and as part of a teamAble to build relationships at all levels of the organizationResilient and can do approach Goal-oriented with a track record of meeting or exceeding sales targets.Able to learn quickly and adapt to changing business requirements.

Benefits

Competitive salary and benefits to include;

Pension scheme with up to 10% employer contributionLife cover 6 XBonus Private Healthcare InsuranceDisability InsuranceHolidays starting at 22 days with the option to buy more and spread the cost over 12 monthsCash plan for employees and their familiesOnline savings platform and employee assistance programmeFriendly culture with a strong emphasis on safety and inclusion