International Banking Specialist
Kforce
Kforce has a client in Portland, OR that is seeking an International Banking Specialist.
Responsibilities:
* Assist with wire investigation cases while automations are created to lower the volume of work needed
* Focus on tracking wires, investigating transfers, and correcting
* Manage their case load, this includes investigating, running needed entries and communicating with clients as needed
* Sign off on the SWIFT messages they receive for their cases
* Mostly work independently but attend Teams meetings, etc., with a team of about 10 others
* Connect with customers on a daily basis via phone
* Expected to meet goals later on during role, but not in first month of working independently
* Expected to get 450 points per month (case types are assigned a point value based on complexity)
* Will be focusing on quick kills within a month or two we would want them to be closing 200-300 cases a month
* Training will be done by manager and leads and will work with approvers and customers on a daily basis
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