Join our Commercial Banking Team as an International Onboarding Associate!

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Commercial Banking International Onboarding team and partner with the Business to help clients expand their business into international markets.

 Job Summary:

As a Commercial Banking - International Onboarding Associate in the Commercial Banking International Onboarding team, you will have a global responsibility for the international onboarding and product implementation of Payment solutions for Commercial Banking clients. This role provides a unique opportunity to help our clients expand their business into international markets, setting the tone with the initial onboarding experience.  

Job Responsibilities

Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.Manage onboarding activities via phone, telepresence, email and in person with internal business partners. Own and drive identification, transparency, escalation, and resolution of risks and issues to closureProvide subject matter expertise for international regulatory requirements, products, documentation, and services.Handle informational ad-hoc inquiries relating to onboarding and product implementation.Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.

Required qualifications, capabilities, and skills.

5+ years of industry experience in an implementation function, including client facing roles within the banking industry.3 or more years of team leadership/management experience.Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)Ability to be flexible and adaptable to a changing, dynamic work environment.Strong communication skills, especially analytical, written and presentation skills.Proficiency in Microsoft Office Suite and other desktop/internet-based applications and tools.

Preferred qualifications, capabilities, and skills 

Experience with international KYC & regulatory requirements.Proficiency in languages besides English would be an added advantage.Coaching or mentoring employees will be an added advantage.Project management experience would be beneficial.Independent, self-motivated with an ability to adapt and be flexible in a team environment.Strong written/verbal communication ability, especially via phone and e-mail channels

 

Shift Schedule: 9am-6pm PHT but should be flexible to do EMEA and WHEM, if needed