Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace!
Join our Client Services department! The Client Services team provides a variety of support to our clients post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity’s clients.
RESPONSIBILITIES:
System data integrations and data management (i.e.. refresh client holiday lists, update company sets and/or SUI rates) Payroll policy system updates for large clients Client data maintenance and customer profile management including banking and wire changes, addresses and delivery locations Collaborate with internal teams to address client needs and resolve issues Email support W2c reprints Review client feedback and identify trend via operations Voice of Client (VOC) program Assist with projects across Operations as needed Requirements Currently enrolled in a college degree program working toward a Bachelor’s or Master’s degree with an anticipated graduation between December 2025 and Spring 2026 Strong experience with MS Office and MS Excel Account management or customer service backgroundSOFT SKILLS:
Strong time management skills with attention to detail and ability to prioritize effectively; in a fast-paced environment Ability to recognize and maintain confidentiality of informationStrong written communication skills for business correspondence Strong analytical and problem-solving skills Data-driven mindset Self-starter with the ability to handle multiple projects at once Team player attitude and willing to jump in wherever necessaryStrong interpersonal communication, writing and organizational skillsPaylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.