ING Luxembourg is looking for an Account Manager Intern. The internship will start at the beginning of November 2024 and will last at least 6 months.

Within the Private Banking team, you will be in charge of providing administrative and client services support to a team of relationship managers.

You will also be the interface between the commercial team, the client and the back offices. Commercial ability and skills are key in this function.

Your Mission:

To ensure that the identification and KYC information in the client file meet the current regulatory requirementsTo keep at any time the full completeness of clients files to ensure a rapid and smooth periodical account review.To maintain and organize the customer information system database (data quality input verification, client update and data input validation)To follow-up the missing documentsTo look for and obtain missing data either internally or directly with the clientTo scan, archive and file the KYC documentationTo be in charge of sourcing, verifying and transmitting documents in order to ensure a rapid and smooth account opening processHelping the relationship managers to prepare client meetings and assist in the follow- up of these meetingsTo answer the administrative questions from the client and from other departments of the bankTo participate to global and transversal projects linked to the functionTo perform these tasks in full respect of the client’s and the Bank’s interests and in application of the internal and regulatory requirements in order to identify and manage risks

Your Profile:

Competencies / Behaviour:

be flexible and autonomous, quickly adapting to a new environmentbe a team player and easily integrating a teamhave an excellent time management ability to work under pressure and to meet tight deadlines, be detail orientedbe motivated, dynamic and proactive

Experience:

Pursuing university studies in economics, finance or equivalentHave a strong customer service orientation and outstanding communication skillsShow a good understanding of current regulatory requirements (FATCA, CRS, AML…)

 Languages:

Be fluent in English and FrenchAny other language (especially Dutch) will be an asset

Your working environment:
 

With over 1000 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice.

ING is a global bank with a strong European base. 53,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Operating in the Grand Duchy of Luxembourg since 1960 as a universal and accessible bank, our products include savings, payments, investments, loans and mortgages for retail and private banking customers, whom we sever serve online and through our network of branches. For our Wholesale Banking clients, we provide lending, sustainable finance, payment & cash management and fund services.