Tanauan City, PHL
9 hours ago
Interview Scheduling Analyst
**What you’ll do:** The Interview Scheduling Analyst plays a key role in supporting the hiring process by coordinating interviews, managing logistics, and ensuring a seamless experience for candidates and hiring teams. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while utilizing various systems and tools. Responsibilities: 1. Interview Coordination + Schedule and coordinate interviews, ensuring alignment between candidates, hiring managers, and interviewers. + Prepare and distribute interview documents, including resumes, interview guides, and evaluation forms. 2. Travel & Expense Management + Arrange travel accommodations for interviewees as needed. + Process expense reimbursements in accordance with company policies. 3. System Utilization & Case Management + Manage scheduling requests using case management tools, hiring and onboarding platforms, and MS Outlook. + Maintain accurate records and track interview scheduling metrics as required. 4. Stakeholder Experience & Employer Branding + Provide a positive experience for both internal and external stakeholders. + Represent the company professionally, maintaining a strong employer brand. 5. Continuous Improvement & Issue Resolution + Identify process improvement opportunities and contribute to updating process documentation. + Escalate any complex issues to the appropriate team contact for resolution. 6. Cross-Training & Collaboration + Participate in cross-training initiatives to support other workstreams as needed. + Collaborate with team members and HR/TA partners to enhance scheduling efficiency. 7. Other Duties & Special Projects + Support additional tasks and projects as assigned to improve scheduling operations and overall hiring effectiveness. **Qualifications:** **Basic Qualifications:** + Bachelor's Degree from an accredited institution + Good communication skills - both verbal and written + Ability to utilize a variety of technology platforms to conduct work (HRMS, Case System, Applicant Tracking System, Microsoft Suite, etc.) + Proven ability to maintain a high degree of professionalism, flexibility, high quality customer service, effective verbal and written communications skills and teamwork to accommodate the high volume, fast-paced work environment. + Proven ability to support a high case load while ensuring quality and attention to detail. + Critical thinking, problem solving and resourcefulness to create effective interview itineraries when face with participant availability challenges. + Excellent organizational and time management skills are essential. + Demonstrates initiative and a willingness to collaborate and share knowledge. + Flexibility to rotate to other workstreams within HR Services as needed. + Must be willing to work on night shift (9:00 pm – 6:00 am) + Must be willing to work in Santo Tomas, Batangas (First Philippine Industrial Park) **Preferred Qualifications:** + 2-3 years of Human Resources and/or Customer Service/Shared Service Center experience + Knowledge of US labor laws in HR related subject matter including recruitment & selection, disability management, compensation, benefits & data privacy. \#LI-SR
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