Interview Scheduling Analyst
Eaton Corporation
**What you’ll do:**
The Interview Scheduling Analyst plays a key role in supporting the hiring process by coordinating interviews, managing logistics, and ensuring a seamless experience for candidates and hiring teams. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while utilizing various systems and tools.
Responsibilities:
1. Interview Coordination
+ Schedule and coordinate interviews, ensuring alignment between candidates, hiring managers, and interviewers.
+ Prepare and distribute interview documents, including resumes, interview guides, and evaluation forms.
2. Travel & Expense Management
+ Arrange travel accommodations for interviewees as needed.
+ Process expense reimbursements in accordance with company policies.
3. System Utilization & Case Management
+ Manage scheduling requests using case management tools, hiring and onboarding platforms, and MS Outlook.
+ Maintain accurate records and track interview scheduling metrics as required.
4. Stakeholder Experience & Employer Branding
+ Provide a positive experience for both internal and external stakeholders.
+ Represent the company professionally, maintaining a strong employer brand.
5. Continuous Improvement & Issue Resolution
+ Identify process improvement opportunities and contribute to updating process documentation.
+ Escalate any complex issues to the appropriate team contact for resolution.
6. Cross-Training & Collaboration
+ Participate in cross-training initiatives to support other workstreams as needed.
+ Collaborate with team members and HR/TA partners to enhance scheduling efficiency.
7. Other Duties & Special Projects
+ Support additional tasks and projects as assigned to improve scheduling operations and overall hiring effectiveness.
**Qualifications:**
**Basic Qualifications:**
+ Bachelor's Degree from an accredited institution
+ Good communication skills - both verbal and written
+ Ability to utilize a variety of technology platforms to conduct work (HRMS, Case System, Applicant Tracking System, Microsoft Suite, etc.)
+ Proven ability to maintain a high degree of professionalism, flexibility, high quality customer service, effective verbal and written communications skills and teamwork to accommodate the high volume, fast-paced work environment.
+ Proven ability to support a high case load while ensuring quality and attention to detail.
+ Critical thinking, problem solving and resourcefulness to create effective interview itineraries when face with participant availability challenges.
+ Excellent organizational and time management skills are essential.
+ Demonstrates initiative and a willingness to collaborate and share knowledge.
+ Flexibility to rotate to other workstreams within HR Services as needed.
+ Must be willing to work on night shift (9:00 pm – 6:00 am)
+ Must be willing to work in Santo Tomas, Batangas (First Philippine Industrial Park)
**Preferred Qualifications:**
+ 2-3 years of Human Resources and/or Customer Service/Shared Service Center experience
+ Knowledge of US labor laws in HR related subject matter including recruitment & selection, disability management, compensation, benefits & data privacy.
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